Widiane

CalmClean

FoodCold pool

We had a wonderful experience at Widiane Resort. A special thank you to Rajae and Mohammed at the reception desk, they were really welcoming, professional, and always ready to help, which made our stay even better from the moment we arrived. We booked a lake view room and it honestly exceeded our expectations. The room was beautiful, spacious, and clean, with a very comfortable setup. Waking up to the stunning lake view was one of the highlights of the trip. The whole atmosphere was peaceful, relaxing, and absolutely gorgeous. Breakfast was also a big plus, the buffet had lots of choices, with fresh food and something for everyone. We also tried the hotel restaurant and the food was delicious. We really enjoyed the spa as well, and there were so many activities available like kayak, pedal boat, paddle, boat rides on the lake. Can’t wait to stay here again!

Clean and very close to the lake shore. The mountains give a plus to the sight and to the overall stay.

We had a lot of rain so we didn’t do much outside. However, staying inside the property was not a bad thing for us as we wanted to relax more than discover the country side.

The location is incredible, the view on the lake is amazing. Very peaceful place. The staff was very nice and helpful for our kayak trip. We had a great stay and will be back!

Everything,This place is just simply special and magical.From the stay to the restaurant to the bar to the staff who were there to help and let us stay with us having us to put no effort and just relax specially Muhcine who was really agreeable and helped us with everything need which we're a thousand times grateful to.

The fact that i didn't stay for a day more or even a week more.

Very nice hotel is a beautiful location.The view on the lake is amazing ! Staff very friendly and professional Breakfast was big with lots of choices The facilites are very nice

Waiting time at the restaurant is too longSpa was very expensive

A great place to relax and connect with nature. The room is very comfortable, and the staff are super friendly

The hotel itself is absolutely beautiful. The rooms are large, well-maintained, very clean, and many have incredible views of the lake outside. The pools were also beautiful, and the staff were generally very helpful.

Accessibility to drinks and drinking water. For people traveling in a foreign country, and one as hot as Morocco, access to bottled water is a must. The hotel has amazing views because it is on top of a hill, and the only bottled water available is all the way down the hill near the lake, requiring a golf cart ride to get any. The front desk really should have a supply of bottled water on hand all the time. Similarly, drinks at the upper pool were only available by being transported up from the restaurant, and should just be available for poolside service.

Loved our stay at Widiane resort in the Atlas Mountains! The views were absolutely stunning, the rooms cozy with local charm, and the staff couldn’t have been kinder. Perfect spot to relax, enjoy great food, and soak in the beauty of the mountains.

The view from the room was exceptional

The food is a catastrophe. Pricey for nothing, nothing tastes good. Everything tastes bad from tagines to normal hotel food (club sandwiches, burgers, etc)

Well I don’t know what to say, I feel sorry about this resort, it’s in a wonderful amazing location but need a lot to improve and be suitable for people to enjoy. There is to many things to say about this resort but can’t write it here. If any one of the managers are interested please feel free to call me to help you.

To many things.

The location and room itself.

It is in no way 5 stars or even 4 stars our stay was nothing short of appalling and shocking. AVOID PLEASE UNLESS YOU WANT TO JOIN THE MANY MANY COMPLAINERS WE WITNESSED.Firstly the AC is a complete joke. The control panel is clearly not synced up to the room it's obviously a central system it in no way matches. It was cold during our stay and the room still wasn't cool. Multiple guests complained. I stayed at significantly cheaper places with fantastic AC.So onto the list of problems. We arrived late their parking is on street not in a complex so miles away then they golf cart you up the hill, we arrived no spaces along the road so were very far away from the entrance, wait to check in as someone complaing before us also someone getting their card fixed (which happened to us nearly everytime we left the room it stopped working). After a long drive we were hungry so were directed to their buffet for dinner. Which at 400 each is very expensive. We were approached in the middle of eating after it took us half an hour to be served drinks asking for payment. About 10 minutes into eating! Was told to pay cash as they needed it in cash I only had 300 so they took that and payed the rest by card. I asked why I couldn't pay by card or charge to the room but was given multiple replies. So super dodgy. Was shocked. Was up during the night due to heat. But it was only one night. We spoke to the manager in the morning. Apologies about AC restaurant, offer of a great deal if we stayed another night. So we decided to spend another night the last night of our holiday, what a mistake!!!Room was nice although a common issue is timed lights in the bathroom. Why a luxury hotel needs to save money on lighting I have no idea but you are plunged into darkness after a minute. So you have to sit in darkness and then get move in the pitch black till the motion sensor registers you. A bit of a health and safety nightmare.

The location and the styling of the hotel

Little bit the corridors was not that clean The breakfast was not that much

The facility itself is stunning. The design, decor, and overall atmosphere are incredibly calming and peaceful. It’s a beautiful, well-thought-out space that really feels like a retreat.Breakfast was authentically Moroccan in the best way. While options were limited, the quality and flavors were excellent—we genuinely enjoyed it.The price for the resort would have been fair if the service matched the setting. Unfortunately, that’s where everything fell apart

Service, service, service...The staff seriously needs proper training on how to be welcoming and attentive. We booked the Ambassador Suite, and were told that only two tiny bottles of water (0.10 EUR each) were included—for the entire stay. When we asked for more, we were told, “Sorry, we only provide those on the first day.” That kind of response at this level of accommodation is disappointing, to say the least.We inquired about half-board or full-board options—only to be told there are none. It’s surprising for a resort located far from the city not to offer dining packages.Getting around the resort was also a hassle. Usually at places like this, golf carts are readily available to help guests get to and from their rooms and other areas. Here, every time we asked for a cart, we were told to come to reception ourselves —not exactly convenient as our suite is in a different building located 100 meters UPHILL.Another note: the resort has a couple of peacocks on the grounds. While they’re beautiful to look at during the day, their screaming at night was loud and honestly scary—especially for our baby. Trying to calm her down every time the peacocks screeched after 7 PM was not fun.We also booked a hammam and massage package for 1000 MAD per person, expecting something truly relaxing and luxurious. But the experience was below average—not at all what you’d expect from a resort or a Moroccan hammam done by a local specialist. It felt rushed, unremarkable, and definitely not worth the premium price.And one last detail that really summed up the lack of attention: our dinner tray from the first night (ordered via room service) was left outside our door for two full days, right until checkout. No one bothered to clear it.

Overpriced and not even close to 5 star hotel. Service - terrible, you have to ask for everything. No slippers or bathrobes in the room - when requested at reception, had to explain what a bathrobe is and only received after second time requested. When cleaning the room, maids collected all towels and didn't leave new ones, had to request again. The towels themselves are spurred and very used.During weekend loads of people staying and breakfast looks like hunger games - no cups, no glasses, utencils or napkins, too little food and drinks available for so many people - when something is brought people run to be able to get it - total chaos. On a workday when there are only 10 people having breakfast it is ok.Terraces not working, cleaning works ongoing during the day so you cannot use them. Indoor pool closed.Massage - waste of money, for 70 eur you get very poor quality rubbing.Overall the hotel needs repairs all over the place. There is mold in bathrooms.You need to be careful for when paying for additional services at reception as they do many of mistakes when booking and counting so you need to double check the prices.+ Rooms are big, beds are huge!

It is probably the best place to stay at in the area. The hotel is large, clean and comfortable.

The view from the room.

Great, helpful personnel. We didn’t know what to expect since the reviews where very inconsistent, but we had a great stay. We had diner and breakfast and the service was very much on point. Yes the rooms are not new, new, but still very high standard and everything breaths comfort and exclusiveness

Beautiful location, new resort. Amazing food and great service. We ordered a bottle of champagne for our bday friend.

This is not 5-star worthy (yet) The rooms were not clean and full of dust from the renovation still. My matrass was really hard and the glass on the balcony’s was not safe. You could literally push the glass away.

The hotel and the staff…the breakfast was very nice.

The dinner was very salty and I would suggest less salt as people can add more salt. Also the menu could use a bit more choices.

Beautiful location and scenery, very peaceful and close to nature. Great escape from big cities.

Staff were not up to standard for a 5 star hotel. There is free roaming cats that are very cute and friendly but are not vaccinated and taken care of by the hotel which poses a health risk. If any issues occur, do not expect a 5 star response to solve your issues