5-Star Hotel

The Ritz-Carlton Maui, Kapalua

1 Ritz-Carlton Drive, Kapalua, HI - United States
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The Ritz-Carlton Maui, Kapalua
1/299
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  • Policies
  • Amenities
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$1099
per night

5-Star Hotel

The Ritz-Carlton Maui, Kapalua

1 Ritz-Carlton Drive, Kapalua, HI - United States
View Map

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.8

Very Good

Based on 179 reviews

Location Of Hotel

8.9

Hotel Cleanliness

9.1

Hotel Staff

9.1

Overall Quality

8.8

Show 22 Verified Reviews

About

Boasting 54 stunning acres, The Ritz-Carlton, Kapalua features direct access to D.T. Fleming Beach. The 5-star hotel offers ocean views, 2 golf courses and modern guest rooms with flat-screen TVs. Guest rooms feature high-speed internet, a TV with cable channels, and iPod docking stations, as well as dark wood floors, marble bathrooms, and vibrant island-inspired décor and designs. Select rooms offer a kitchen. The Ritz-Carlton Spa, Kapalua features treatments inspired by ancient Hawaiian traditions and an array of body treatments, massage and facials, and a fitness center with cardio equipment and daily fitness classes. Guests can use one of the hotel's 2 tennis courts or the 3-level outdoor pool. On-property and nearby recreational activities include a basketball court, swimming, surfing, boogie boarding, sailing, kayaking, outrigger canoeing, standup paddling, whale watching, snorkeling, hiking and more. Kapalua Resort shuttle available for transportation to nearby beaches, restaurants, shopping and golf courses within Kapalua Resort. The Banyan Tree features upscale Hawaiian cuisine in a fine dining atmosphere and is open nightly for dinner. Guests can enjoy a specialized cocktail menu and casual dining in the Alaloa Lounge. Kai Cafe provides fresh, organic salads, pastries, coffee and smoothies.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please note: Only the "Breakfast Included" rate includes a daily breakfast for 2 adults. Additional breakfasts can be purchased for an additional fee.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Kid-friendly dining
Kids' pool
Non-smoking property
Restaurant(s)
Spa services
Spa/sauna
Tennis court & equipment

Guest Rating

8.8

Very Good

Based on 179 reviews

Location Of Hotel

8.9

Hotel Cleanliness

9.1

Hotel Staff

9.1

Overall Quality

8.8

Pros +

  • Everything
  • Hotel employee at the desk was extremely nice and competent which applies to everyone & everything we encountered. Exceptional place, people and experience.
  • The entire staff from check-in to check-out went above and beyond for my family! One of the best experiences I¿ve ever had!!

Cons -

  • Nothing
  • Hot tubs were closed which was a bummer. Rooms are very dated.
  • Hotel Is a little dated and did not have that 5 star feel that you get at other 5 star locations.

Top Quotes:

"Quiet all around, and in a nice location."

"Hotel staff was great."

"A kitchenette with a good-size ice box was perfect."

Business Traveler (2)

Solo Traveler (9)

Traveling as Couple (80)

Family with Young Children (34)

Family with Teens (6)

Senior Traveler (4)

Group Traveler (6)

10
Everything
Nothing
10
Hotel employee at the desk was extremely nice and competent which applies to everyone & everything we encountered. Exceptional place, people and experience.
10
The entire staff from check-in to check-out went above and beyond for my family! One of the best experiences I¿ve ever had!!
10
Staff Friendliness and professionalism

Room Options

1/13
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Fire Lanai Suite, Club lounge access, 1 Bedroom Suite, 1 King, Sofa bed, Oceanfront

872 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBathrobe(s)Complimentary tea

Room Details and Photos

1/9
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Fire Lanai Golf View, Deluxe Guest room, 1 King, Partial Golf view, Ground floor

431 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Complimentary tea

Room Details and Photos

1/6
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Deluxe King or Queen Room

441 sqft • 1 King and 1 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/12
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Club level, 2 Bedroom Residential Suite, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Oceanfront

1895 sqft • 2 Queen and 1 King

Additional toiletAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

1/10
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2 Bedroom Residential Suite, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Garden view

1303 sqft • 2 Queen

Additional toiletAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

1/5
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Fire Lanai One-Bedroom Suite - Club Lounge Access

1200 sqft

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/16
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Ritz-Carlton Suite, Club lounge access, 1 King, Oceanfront

2560 sqft • 1 Double

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/13
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Residential Two-Bedroom Suite with Garden View

1300 sqft • 2 Queen and 1 King and 1 Sofabed

Additional toiletAir conditioningAlarm clockBalcony

Room Details and Photos

Location

The Ritz-Carlton Maui, Kapalua

1 Ritz-Carlton Drive, Kapalua, HI