4-Star Hotel

Hilton Richmond Hotel & Spa/Short Pump

12042 West Broad Street, Richmond, VA - United States
View Map
Hilton Richmond Hotel & Spa/Short Pump
1/46
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$242
per night

4-Star Hotel

Hilton Richmond Hotel & Spa/Short Pump

12042 West Broad Street, Richmond, VA - United States
View Map

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.8

Very Good

Based on 492 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.3

Hotel Staff

9.1

Overall Quality

8.8

Show 42 Verified Reviews

Located in Richmond and with Greater Richmond Convention Center reachable within 14 miles, Hilton Richmond Hotel & Spa Short Pump provides a shared lounge, non-smoking rooms, free WiFi throughout the property and a bar. Providing a restaurant, the property also features a fitness center, as well as an indoor pool and a hot tub. Private parking is available on site. An à la carte breakfast is available at the hotel. Hilton Richmond Hotel & Spa Short Pump has a sun terrace. Staff at the accommodation are available to give guidance at the 24-hour front desk. University Stadium is 14 miles from Hilton Richmond Hotel & Spa Short Pump, while Virginia Commonwealth University School of the Arts is 14 miles away. Richmond International Airport is 22 miles from the property.

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

8.8

Very Good

Based on 492 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.3

Hotel Staff

9.1

Overall Quality

8.8

Pros +

  • Hotel staff very polite and efficient.
  • The hotel was clean and comfortable and the staff were helpful.
  • The Ambiance.

Cons -

  • Few places to sit down in room, no couch. No cabinet in bathroom (e.g. for toilet paper)
  • Yes. The pool area. The pool area is too small and wasn't clean. The jacuzzi was dirty and the jets were weak. I chose this hotel for the relaxation of the pool and jacuzzi. The price paid wasn't worth the cost.
  • The lighting in the room was a mish mash of LED colors. Some VERY bright, others less so, and a flickering ceiling light in the entry foyer. Leaky shower--no seal of any kind at the base of the shower door and water would puddle on the tile floor.

Top Quotes:

"Clean and upscale decor."

"The bed alone was worth the stay."

"Pool was beautiful and clean."

Business Traveler (75)

Solo Traveler (128)

Traveling as Couple (378)

Family with Young Children (264)

Family with Teens (8)

Senior Traveler (2)

Group Traveler (65)

10
4/15/2025
Hotel staff very polite and efficient.
Few places to sit down in room, no couch. No cabinet in bathroom (e.g. for toilet paper)
8
12/4/2024
The hotel was clean and comfortable and the staff were helpful.
7
10/23/2024
The Ambiance.
Yes. The pool area. The pool area is too small and wasn't clean. The jacuzzi was dirty and the jets were weak. I chose this hotel for the relaxation of the pool and jacuzzi. The price paid wasn't worth the cost.
9
8/13/2024
Location and staff.
The lighting in the room was a mish mash of LED colors. Some VERY bright, others less so, and a flickering ceiling light in the entry foyer. Leaky shower--no seal of any kind at the base of the shower door and water would puddle on the tile floor.

Room Options

King Parlor Suite - Non- Smoking

sqft • 1 King

Nonsmoking

Room Details and Photos

Queen Room with Two Queen Beds - Disability Access/Non-Smoking

sqft • 2 Queen

Accessible roomNonsmoking

Room Details and Photos

Superior King Room with Sofa Bed - Hearing Accessible

sqft • 1 King and 1 Sofabed

Accessible room

Room Details and Photos

Guestroom

270 sqft

Room Details and Photos

1/6

Parlor Suite Non-Smoking

270 sqft • 1 Sofabed

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

Queen Room

sqft • 1 Queen

Room Details and Photos

Location

Hilton Richmond Hotel & Spa/Short Pump

12042 West Broad Street, Richmond, VA