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Guest Rating
Pleasant
Location Of Hotel
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Show 5 Verified Reviews
Featuring free WiFi, a restaurant and an outdoor pool, Soul Beach Hotel offers accommodations in Playa del Carmen. The hotel has a year-round outdoor pool and spa center, and guests can enjoy a meal at the restaurant or a drink at the bar. Every room at this hotel is air conditioned and features a flat-screen TV. Certain units feature a seating area where you can relax. All rooms include a private bathroom. For your comfort, you will find free toiletries and a hairdryer ( subject to availability at Front Desk) You will find a 24-hour front desk at the property. ADO International Bus Station is 0.8 mi from Soul Beach Hotel , while Playa del Carmen Maritime Terminal is 0.9 mi away. Cozumel International Airport is 12 mi from the property.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. A damage deposit of MXN 2000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Nothing to like here.
- I did really like the room, and I did like the location, and I really liked the pool
- Great Facilities. Great Staff!
Cons -
- Construction 30 feet away from hotel 11 hours per day. Jack hammering, sawing cement, loud workers radios. Moldy furniture, stained sheets. Extremely rude staff. Paid for 5 nights, left after 1. Hotel will not refund money.
- The hot water takes forever to go, and when it does it's only warm at best
- Nope
Business Traveler (47)
Solo Traveler (157)
Traveling as Couple (509)
Family with Young Children (289)
Senior Traveler (2)
Group Traveler (210)
Room Options
Presidential Suite with Bathtub
582 sqft • 1 King
Room Details and Photos
Superior Double Room with Balcony
302 sqft • 2 Double
Room Details and Photos
King Suite with Balcony
280 sqft • 1 Queen
Room Details and Photos
Location
Soul Beach Boutique Hotel & Spa
Calle 28 Norte - Entre Calle Quinta Avenida Y 10 Avenida, Playa Del Carmen,
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