5 Star Hotel
Palmaia The House of AiA All Inclusive Wellness Resort

About
Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature. In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center. The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service. For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies. Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 3.1 mi away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Queen Suite
539 sqft • 2 Queen
Room Details and Photos
King Suite with Bathtub
539 sqft • 1 King
Room Details and Photos
Family King Suite
539 sqft • 1 King and 1
Room Details and Photos
Queen Suite Ocean View
539 sqft • 2 Double
Room Details and Photos
Family Master Suite Ocean View
711 sqft • 1 • 1 King
Room Details and Photos
Family King Suite
539 sqft • 1 Queen and 1
Room Details and Photos
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The laid back atmosphere and complete attention to detail.
- Food and service is amazing.
- Absolutely loved my visit. The room Was amazing, the food was so good, the beach spotless and the whole vibe of the place was truly ?happy?. As a solo traveler, I felt very well cared for and I can?t wait to return again someday.
Cons -
- It seems my wife contracted some sort of stomach virus. Although we cannot be absolutely sure, we believe it was a meal she had the day before we left - specifically the veggie burger at Su Casa. That burger seemed ?off? so she only took 2 or 3 bites.
- I would like to be able to purchase some of the amenities.
- I was surprised that people bring small children here. It definitely is a low key resort with amenities aimed towards adults looking for a quiet and relaxing time. The kids here were plentiful, but thankfully they were all well behaved.
Business Traveler (8)
Solo Traveler (44)
Traveling as Couple (124)
Family with Young Children (83)
Group Traveler (23)
Total (213)
David
•Posted on: 12-16-2024
The laid back atmosphere and complete attention to detail.
It seems my wife contracted some sort of stomach virus. Although we cannot be absolutely sure, we believe it was a meal she had the day before we left - specifically the veggie burger at Su Casa. That burger seemed ?off? so she only took 2 or 3 bites.
Heather
•Posted on: 11-18-2024
Food and service is amazing.
I would like to be able to purchase some of the amenities.
Shannon
•Posted on: 8-7-2024
Absolutely loved my visit. The room Was amazing, the food was so good, the beach spotless and the whole vibe of the place was truly ?happy?. As a solo traveler, I felt very well cared for and I can?t wait to return again someday.
I was surprised that people bring small children here. It definitely is a low key resort with amenities aimed towards adults looking for a quiet and relaxing time. The kids here were plentiful, but thankfully they were all well behaved.
Verified Hotel Guest
•Posted on: 3-4-2024
Best resort we've ever been to. They have thought of everything to make your stay very relaxing, easy, comfortable, nurturing and nourishing! The accommodations, service and food were all terrific. The grounds are beyond beautiful & immaculate. Fabulous
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation. In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Palmaia The House of AiA All Inclusive Wellness Resort
Paseo Xaman - Ha Manzana1, Fracc Playacar, Playa Del Carmen,
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