5 Star Hotel

Palmaia The House of AiA All Inclusive Wellness Resort

Paseo Xaman - Ha Manzana1, Fracc Playacar, Playa Del Carmen, - Mexico
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Palmaia The House of AiA All Inclusive Wellness Resort
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About

Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature. In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center. The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service. For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies. Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 3.1 mi away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.

Guest Rating

9.4

Exceptional

Based on 173 reviews

Location Of Hotel

9.7

Hotel Cleanliness

9.6

Hotel Staff

9.4

Overall Quality

9.4
Show 7 Verified Reviews

Room Options

1/5

Queen Suite

539 sqft • 2 Queen

Air conditioningBalconyBath or ShowerBathrobe(s)

Room Details and Photos

1/8

King Suite with Bathtub

539 sqft • 1 King

Air conditioningBalconyBath or ShowerBathrobe(s)

Room Details and Photos

1/10

Family King Suite

539 sqft • 1 King and 1

Air conditioningBalconyBath or ShowerBathrobe(s)

Room Details and Photos

1/5

Queen Suite Ocean View

539 sqft • 2 Double

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/8

Family Master Suite Ocean View

711 sqft • 1 • 1 King

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/4

Family King Suite

539 sqft • 1 Queen and 1

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

Guest Rating

9.4

Exceptional

Based on 173 reviews

Location Of Hotel

9.7

Hotel Cleanliness

9.6

Hotel Staff

9.4

Overall Quality

9.4

Pros +

  • The laid back atmosphere and complete attention to detail.
  • Food and service is amazing.
  • Absolutely loved my visit. The room Was amazing, the food was so good, the beach spotless and the whole vibe of the place was truly ?happy?. As a solo traveler, I felt very well cared for and I can?t wait to return again someday.

Cons -

  • It seems my wife contracted some sort of stomach virus. Although we cannot be absolutely sure, we believe it was a meal she had the day before we left - specifically the veggie burger at Su Casa. That burger seemed ?off? so she only took 2 or 3 bites.
  • I would like to be able to purchase some of the amenities.
  • I was surprised that people bring small children here. It definitely is a low key resort with amenities aimed towards adults looking for a quiet and relaxing time. The kids here were plentiful, but thankfully they were all well behaved.

Business Traveler (8)

Solo Traveler (44)

Traveling as Couple (124)

Family with Young Children (83)

Group Traveler (23)

Total (213)

10.0

David

Posted on: 12-16-2024

The laid back atmosphere and complete attention to detail.

It seems my wife contracted some sort of stomach virus. Although we cannot be absolutely sure, we believe it was a meal she had the day before we left - specifically the veggie burger at Su Casa. That burger seemed ?off? so she only took 2 or 3 bites.

10.0

Heather

Posted on: 11-18-2024

Food and service is amazing.

I would like to be able to purchase some of the amenities.

10.0

Shannon

Posted on: 8-7-2024

Absolutely loved my visit. The room Was amazing, the food was so good, the beach spotless and the whole vibe of the place was truly ?happy?. As a solo traveler, I felt very well cared for and I can?t wait to return again someday.

I was surprised that people bring small children here. It definitely is a low key resort with amenities aimed towards adults looking for a quiet and relaxing time. The kids here were plentiful, but thankfully they were all well behaved.

10.0

Verified Hotel Guest

Posted on: 3-4-2024

Best resort we've ever been to. They have thought of everything to make your stay very relaxing, easy, comfortable, nurturing and nourishing! The accommodations, service and food were all terrific. The grounds are beyond beautiful & immaculate. Fabulous

Top Amenities:

All inclusiveBeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation. In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Airport shuttle (charges may apply)
All inclusive
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Kids facilities
Kids safety features
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Restaurant(s)
Spa services

location

Palmaia The House of AiA All Inclusive Wellness Resort

Paseo Xaman - Ha Manzana1, Fracc Playacar, Playa Del Carmen,

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$1204
per night