5 Star Hotel

Alila Mayakoba, by Hyatt

Carreterra Federal Chetumal-Puerto Juarez Km 298, Playa Del Carmen, - Mexico
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Alila Mayakoba, by Hyatt
1/88

About

Located in Playa del Carmen, a few steps from Mayakoba Beach, Alila Mayakoba provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. The property has a private beach area and water sports facilities, as well as a garden and a terrace. Guests can enjoy Mexican and Seafood dishes at the restaurant or have a drink at the bar. Guest rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room is equipped with a coffee machine, while selected rooms have a balcony and others also offer sea views. All guest rooms include a closet. A buffet, à la carte or continental breakfast is served at the property. At Alila Mayakoba guests are welcome to use a sauna. You can play tennis at this 5-star resort, and the area is popular for snorkeling and canoeing. Languages spoken at the reception include English and Spanish, and guests are invited to request guidance on the area when needed. ADO International Bus Station is 7.8 miles from the accommodation, while Playa del Carmen Maritime Terminal is 8.1 miles from the property. Cozumel International Airport is 28 miles away, and the property offers a paid airport shuttle service.

Guest Rating

8.7

Very Good

Based on 192 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.3

Hotel Staff

8.7

Overall Quality

8.4
Show 9 Verified Reviews

Room Options

1/4

2 Double Beds

323 sqft • 2 Double

Additional toiletAir conditioningAlarm clockBalcony

Room Details and Photos

1/6

Ocean View Signature Studio (With Plunge Pool)

323 sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Beach Area Suite

sqft

Air conditioningBalconyBath or ShowerBathrobe(s)

Room Details and Photos

Guest Rating

8.7

Very Good

Based on 192 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.3

Hotel Staff

8.7

Overall Quality

8.4

Pros +

  • Tranquil escape with super friendly staff, clean accommodations, and great food/beverage.
  • The staff is trained with the utmost respect and care for all guests. I am blown away by the hospitality. All the restaurants were delicious and catered to my very specific dietary restrictions! The beach was to die for- beach beds!!!
  • Service was exceptional.

Cons -

  • Restaurant options for dinner were a bit limited.
  • Wasn't clean and bugs were in the room.
  • A lot of kids running around, but that’s because it’s a family friendly hotel! Walls are thin so if you don’t get top floor sometimes you can hear running above you. We ended up changing rooms to a more quiet section and they were super understandin

Business Traveler (7)

Solo Traveler (14)

Traveling as Couple (98)

Family with Young Children (135)

Family with Teens (1)

Senior Traveler (3)

Group Traveler (10)

Total (181)

10.0

Verified Hotel Guest

Posted on: 12-24-2021

Tranquil escape with super friendly staff, clean accommodations, and great food/beverage.

Restaurant options for dinner were a bit limited.

1.0

Verified Hotel Guest

Posted on: 8-4-2021

Wasn't clean and bugs were in the room.

10.0

Verified Hotel Guest

Posted on: 2-1-2021

The staff is trained with the utmost respect and care for all guests. I am blown away by the hospitality. All the restaurants were delicious and catered to my very specific dietary restrictions! The beach was to die for- beach beds!!!

A lot of kids running around, but that’s because it’s a family friendly hotel! Walls are thin so if you don’t get top floor sometimes you can hear running above you. We ended up changing rooms to a more quiet section and they were super understandin

10.0

Verified Hotel Guest

Posted on: 12-29-2020

Service was exceptional.

Top Amenities:

BeachfrontFree Internet AccessFree ParkingSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Free Parking
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Airport shuttle (charges may apply)
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Private beach
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

location

Alila Mayakoba, by Hyatt

Carreterra Federal Chetumal-Puerto Juarez Km 298, Playa Del Carmen,

Top Hotel Destinations

$953
per night