5 Star Hotel
Alila Mayakoba, by Hyatt

About
Located in Playa del Carmen, a few steps from Mayakoba Beach, Alila Mayakoba provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. The property has a private beach area and water sports facilities, as well as a garden and a terrace. Guests can enjoy Mexican and Seafood dishes at the restaurant or have a drink at the bar. Guest rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room is equipped with a coffee machine, while selected rooms have a balcony and others also offer sea views. All guest rooms include a closet. A buffet, à la carte or continental breakfast is served at the property. At Alila Mayakoba guests are welcome to use a sauna. You can play tennis at this 5-star resort, and the area is popular for snorkeling and canoeing. Languages spoken at the reception include English and Spanish, and guests are invited to request guidance on the area when needed. ADO International Bus Station is 7.8 miles from the accommodation, while Playa del Carmen Maritime Terminal is 8.1 miles from the property. Cozumel International Airport is 28 miles away, and the property offers a paid airport shuttle service.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
2 Double Beds
323 sqft • 2 Double
Room Details and Photos
Ocean View Signature Studio (With Plunge Pool)
323 sqft • 1 King
Room Details and Photos
Beach Area Suite
sqft
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Tranquil escape with super friendly staff, clean accommodations, and great food/beverage.
- The staff is trained with the utmost respect and care for all guests. I am blown away by the hospitality. All the restaurants were delicious and catered to my very specific dietary restrictions! The beach was to die for- beach beds!!!
- Service was exceptional.
Cons -
- Restaurant options for dinner were a bit limited.
- Wasn't clean and bugs were in the room.
- A lot of kids running around, but thatâ≢s because itâ≢s a family friendly hotel! Walls are thin so if you donâ≢t get top floor sometimes you can hear running above you. We ended up changing rooms to a more quiet section and they were super understandin
Business Traveler (7)
Solo Traveler (14)
Traveling as Couple (98)
Family with Young Children (135)
Family with Teens (1)
Senior Traveler (3)
Group Traveler (10)
Total (181)
Verified Hotel Guest
•Posted on: 12-24-2021
Tranquil escape with super friendly staff, clean accommodations, and great food/beverage.
Restaurant options for dinner were a bit limited.
Verified Hotel Guest
•Posted on: 8-4-2021
Wasn't clean and bugs were in the room.
Verified Hotel Guest
•Posted on: 2-1-2021
The staff is trained with the utmost respect and care for all guests. I am blown away by the hospitality. All the restaurants were delicious and catered to my very specific dietary restrictions! The beach was to die for- beach beds!!!
A lot of kids running around, but thatâ≢s because itâ≢s a family friendly hotel! Walls are thin so if you donâ≢t get top floor sometimes you can hear running above you. We ended up changing rooms to a more quiet section and they were super understandin
Verified Hotel Guest
•Posted on: 12-29-2020
Service was exceptional.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Alila Mayakoba, by Hyatt
Carreterra Federal Chetumal-Puerto Juarez Km 298, Playa Del Carmen,
Top Hotel Destinations
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- Alila Mayakoba, By Hyatt










