3 Star Hotel
Hotel Los Itzaes
About
Featuring an outdoor swimming pool, a garden as well as a terrace, Hotel Los Itzaes by 5th av is located in the center of Playa del Carmen, a 3-minute walk from Playa del Carmen Beach. This 3-star hotel offers a tour desk and luggage storage space. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. The rooms have a closet. Hotel Los Itzaes by 5th av offers a buffet or continental breakfast. ADO International Bus Station is a 5-minute walk from the accommodation, while Playa del Carmen Maritime Terminal is half a mile from the property. Cozumel International Airport is 22 miles away.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Deluxe Junior Suite
216 sqft • 1 King and 1 Sofabed
Room Details and Photos
Junior Suite
216 sqft • 2 Double and 1 Sofabed
Room Details and Photos
Double Room with Two Double Beds
173 sqft • 2 Double
Room Details and Photos
King Room
173 sqft • 1 King
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Close to beach and restaurants
- It was very clean!
Cons -
- Front desk not helpful with parking directions. No elevator and no service or towels by rooftop pool. Tv not working
- Some staff was rude (front desk)no elevator, and didn¿t tell me me to leave towels on floor to get cleaned ones! Had to ask for towels 4 days of my stay!
Business Traveler (12)
Solo Traveler (35)
Traveling as Couple (112)
Family with Young Children (143)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (41)
Total (458)
Sorin
•Posted on: 12-2-2023
Close to beach and restaurants
Front desk not helpful with parking directions. No elevator and no service or towels by rooftop pool. Tv not working
Martha
•Posted on: 12-2-2023
It was very clean!
Some staff was rude (front desk)no elevator, and didn¿t tell me me to leave towels on floor to get cleaned ones! Had to ask for towels 4 days of my stay!
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
When booking 4 rooms or more, and choosing the free cancelation rate, guests can cancel up to 15 days before the check in date. Canceling on the 14th day will incur in a penalty of 2 nights per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 100.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Hotel Los Itzaes
Avenida 10 Lote 3 Esquina Calle 6 Bis, Playa Del Carmen,
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Playa Del Carmen
- Hotel Los Itzaes