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Guest Rating
Very Good
Location Of Hotel
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Show 30 Verified Reviews
Facing the beachfront, Grand Hyatt Playa del Carmen Resort offers 5-star accommodations in Playa del Carmen and has free bikes, outdoor swimming pool and fitness center. Among the various facilities are a garden, a terrace, as well as a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. The rooms have a closet. A buffet, à la carte or continental breakfast is served at the property. At Grand Hyatt Playa del Carmen Resort you'll find a restaurant serving Caribbean, Japanese and Mexican cuisine. Vegetarian, dairy-free and kosher options can also be requested. The accommodation has a playground. You can play table tennis at Grand Hyatt Playa del Carmen Resort, and the area is popular for cycling. Popular points of interest near the resort include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. Cozumel International Airport is 22 miles from the property.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Resort Fee Includes: - In-room Nespresso machine and capsules with daily refill - Tea selection (replenished daily) - Water in guestrooms - Access to Fitness facilities (Based on local regulations) - Access to pool facilities and amenities - Premium WiFi - Use of Bicycles/helmet - Guided bicycle tours (3 times per week) - Entrance to Tortuguita & Hashtag club and game room - Daily Resort Activities (certain classes are subject to an upcharge) - Rotation of on-property entertainment programing and activations - Access to beach facilities and amenities - Access to Mosquito Repellent throughout property The name on the credit card used for the booking should correspond to the guest staying at the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Nothing!
- The rooms were very spacious, including 2 separate closets with shelves and drawers. Very clean and comfortable
- Proximity to the center of town
Cons -
- Treatment by staff.
- the walk from the road was barren with no path, just a road ramp
- Poor quality food, somewhat unsafe as anyone can walk in, they charge for everything beach seats etc. 2 bad breakfasts via r/s was $100 USD. If you want a cheap bed and are content using beach chairs (no outside water allowed near the pools even) its ok.
Top Quotes:
"Great hotel and staff."
"Food was excellent."
"Proximity to 5th Ave was definitely a plus."
Business Traveler (11)
Solo Traveler (34)
Traveling as Couple (258)
Family with Young Children (172)
Family with Teens (6)
Senior Traveler (14)
Group Traveler (73)
Room Options
One King bed with Mini Plunge Pool
410 sqft • 1 King
Room Details and Photos
Two Queen Beds with Ocean View
410 sqft • 2 Queen
Room Details and Photos
Location
Grand Hyatt Playa Del Carmen Resort
1a Avenida Esquina Calle 26 Colonia Centre, Playa Del Carmen,
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