4.5 Star Hotel
Hyatt Centric Playa del Carmen

About
Hyatt Centric Playa del Carmen - Downtown House & Beach House is ideally located in the heart of Playa del Carmen, just steps from the vibrant 5th Avenue and only 984 feet from 28 de Julio Square. Guests can enjoy two distinct experiences: Beach House, offering direct access to the beach, and Downtown House, which features a vibrant city atmosphere and a rooftop with stunning ocean views, allowing guests to enjoy the best of both worlds – lively city life and the tranquility of the coast. Family-friendly and pet-friendly, the hotel features year-round outdoor pools and a fitness center. Indulge in delicious meals or refreshing cocktails at any of our 3 restaurants and bars, whether at the rooftop in Downtown House or beachfront at the Beach House. Every room is spacious and stylish, has air-conditioned, and equipped with a flat-screen TV with cable channels and Chromecast. Certain units include a comfortable seating area to unwind after a day of exploration, and for your comfort, bathrobes and complimentary toiletries are provided. Guests will enjoy additional perks, including Tequila or Mezcal tastings, daily bottled water, and fast Wi-Fi access. Hyatt Centric Playa del Carmen is conveniently located just 2297 feet from the ADO International Bus Station and 2953 feet from the Playa del Carmen Maritime Terminal. Cancun International Airport is the nearest airport, just a 45-minute car drive away. Whether you’re seeking beachfront relaxation or vibrant city adventures, Hyatt Centric Playa del Carmen offers an unforgettable experience for every traveler.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
King Room with One King Bed - Downtown House
517 sqft • 1 King
Room Details and Photos
sqft
Room Details and Photos
Queen Room with One Queen Bed - Downtown House
377 sqft • 1 Queen
Room Details and Photos
Queen Room with Two Queen Beds and Partial Ocean View - Beach House
549 sqft • 2 Queen
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The location staff amenities and condition of the facilities is very nice.
- The location, staff, honestly of the employees, kindnesses, clean and amenities.
Cons -
- The second pool was being updated so it is currently unavailable
- Nothing
Business Traveler (15)
Solo Traveler (43)
Traveling as Couple (188)
Family with Young Children (19)
Group Traveler (66)
Total (357)
Julie
•Posted on: 5-5-2025
The location staff amenities and condition of the facilities is very nice.
The second pool was being updated so it is currently unavailable
Julie
•Posted on: 5-1-2025
The location, staff, honestly of the employees, kindnesses, clean and amenities.
Nothing
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. It is free of charge.
Important Info:
Please note: When booking more than 5 rooms, different policies and additional supplements may apply. A service charge of 10.00% is not included and must be paid at check in. Lifestyle Fee (Resort Fee) includes the following per day: Free Bike Rental: 7:00 AM to 6:00 PM *Subject to availability Unlimited WI-FI: High speed 30% Off on access to The Frida Kahlo Museum.*Does not apply in the Gift Shop Tequila Tastings: Everyday 6:00 PM Mexico, Canada & USA Free Calls *Cell phone calls not included 15% Off at Dinner at our restaurants UMI and C Grill. Presenting coupon. Valid only 1 coupon per stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Hyatt Centric Playa del Carmen
Calle 12 Entre 5ta Ave 10 S/N Centro, Playa Del Carmen,
Top Hotel Destinations
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