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Guest Rating
Exceptional
Location Of Hotel
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Located in Playa del Carmen, a few steps from Playa Virgen, Etéreo, Auberge Resorts Collection has accommodations with an outdoor swimming pool, free private parking, a terrace and a restaurant. Offering a bar, the property is located within a few steps of Chablé Maroma Beach. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. An à la carte, American or gluten-free breakfast is served at the property. The hotel offers 5-star accommodations with a hot tub. ADO International Bus Station is 12 miles from Etéreo, Auberge Resorts Collection, while Playa del Carmen Maritime Terminal is 13 miles from the property. Cancún International Airport is 27 miles away.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are allowed. Charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Brand new amenities. Super comfortable rooms. Each space is beautifully designed. The family pool is great. Staff were absolutely adorable with us and so welcoming everywhere: pool staff, restaurant staff, welcome teamAbsolutely Delicious food. We loved having a dedicated guia taking care of us; Itza was super professional and friendly. She would help us having our kids food pre-ordered and ready for them at diner time.
- Auberge Resorts are always a unique and special experience. First of all, this property is *stunning*. Every detail was selected with care. When its sunny out, youre in paradise. The cenote in the spa is fabulous. There are tons of amenities. The bed is extremely comfortable. My room faced the Caribbean. However, the crown jewel at Etreo is easily Miguel Baltazar and Itzam. The food at this property is astoundingly good, and the value proposition is actually decent for what youre getting. I am still thinking about the tres leches pancakes, the ice cream from the Christmas Eve dinner, the tortillas, the beef just all of the food. I also really like the room key, a bracelet that says live in the present. They let you keep it!
Cons -
- Our room was on the ground floor opposite the lift and a back of house/storage room. Each morning at 6am the cleaning team was accessing this room and talking very loudly.
- Nobody goes to an Auberge on a budget, but one small nit I cant let go of at the spa (to be clear, this is obviously not the fault of individual workers), they try to usher you through various stages of a cleanse without regard for what you want to do, which is mildly annoying. I discovered why when I got tired of the rain and decided to simply use the cenote. It turns out that a basic day spa pass is $80, for the cleanse. Ive been to many nice hotels. Usually, if I just want to use the hot tub, its free, or a nominal fee. $80 was just a little irritating, especially since it was raining for days and the other hot tub is pretty much unusable when its pouring. It didnt ruin my trip, but do be aware there is a fee for everything.
Solo Traveler (1)
Traveling as Couple (1)
Family with Young Children (1)
Total (5)
Room Options
One-Bedroom Suite
1650 sqft • 1 King
Room Details and Photos
Two-Bedroom Apartment
3050 sqft • 1 King • 2 Queen • 1 Sofabed
Room Details and Photos
Superior Suite
2075 sqft • 1 King • 1 Sofabed
Room Details and Photos
Two-Bedroom Suite
2525 sqft • 1 King • 2 Queen
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Queen Studio
875 sqft • 2 Queen
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Three-Bedroom Suite
3925 sqft • 1 King • 1 King • 2 Queen
Room Details and Photos
Location
Etéreo, Auberge Resorts Collection
Paseo Kanai 16 Solidaridad, Quintana Roo, Playa Del Carmen,
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