2.5-Star Hotel

Holiday Inn Express & Suites Sylva - Western Carolina Area By IHG

26 Rufus Robinson Road, Dillsboro, NC - United States
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Holiday Inn Express & Suites Sylva - Western Carolina Area By IHG
1/91
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$154
per night

2.5-Star Hotel

Holiday Inn Express & Suites Sylva - Western Carolina Area By IHG

26 Rufus Robinson Road, Dillsboro, NC - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 263 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.8

Hotel Staff

8.7

Overall Quality

8.3

Show 61 Verified Reviews

This Dillsboro hotel is located in the Western North Carolina Mountains. Only 3 minutes' drive from the historic Dillsboro city center, this hotel features an indoor pool and free WiFi. Western Carolina University and Harrah's Cherokee Casino are within 20 minutes' drive. Great Smoky Mountains National Park is within 30 minutes' drive of this Holiday Inn Express & Suites Sylva / Dillsboro hotel. Holiday Inn Express & Suites Sylva / Dillsboro's rooms are equipped with a Keurig® coffeemaker and a 42-inch TV including HBO® film channels. Rooms offer a microwave and refrigerator as well as an private bathroom. The Holiday Inn Express & Suites Sylva / Dillsboro offers a hot breakfast buffet every morning. A business center is available for guests' convenience. The property is also nonsmoking.

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Renovation work is done at the property. The entire floors are under renovation.

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kitchen
Microwave
Non-smoking property
Refrigerator
Shared kitchen
Tennis court & equipment
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 263 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.8

Hotel Staff

8.7

Overall Quality

8.3

Pros +

  • Rest
  • The room was wonderful and fit our needs, we loved the pool, breakfast was delicious and the staff was attentive and friendly.
  • The staff were very friendly! I liked the size of our room & the beds were comfortable! Good breakfast!

Cons -

  • Hot Tub Broke
  • No
  • The hot tub was closed during our stay.

Top Quotes:

"Great breakfast buffet with reasonable hours."

"Perfect location off the highway, very scenic location, loved sitting on rear patio and looking at mountains."

"Respectful and courteous staff."

Business Traveler (20)

Solo Traveler (27)

Traveling as Couple (103)

Family with Young Children (96)

Family with Teens (21)

Senior Traveler (7)

Group Traveler (14)

7
4/20/2025
Rest
Hot Tub Broke
10
4/15/2025
The room was wonderful and fit our needs, we loved the pool, breakfast was delicious and the staff was attentive and friendly.
No
10
3/13/2025
The staff were very friendly! I liked the size of our room & the beds were comfortable! Good breakfast!
The hot tub was closed during our stay.
4
3/11/2025
good price for close to the location needed
Our tv did not work. They tried for about 2 hours that night in and out to get it to work. Staff was great but they never got it working and there was no relaxing with a 9 month old baby and people in and out with no tv. we finally just all went to bed.

Room Options

1/10

1 King Standard Communication Accessible Roll Shower

323 sqft • 2 Queen

Accessible roomAir conditioningAlarm clockCarpeting

Room Details and Photos

1/8

2 Queen Standard Extra Floor Space

323 sqft • 1 King

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/8

One-Bedroom Suite

323 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/13

2 Queen Standard

323 sqft • 1 King and 1 Queen

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/11

Standard Room

323 sqft • 1 Single

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/11

Queen Room with Two Queen Beds - Disability Access

323 sqft • 2 Queen and 1 Sofabed

Accessible roomAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/8

2 Queen Suite

323 sqft • 1 Double

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/6

One Bedroom Suite

323 sqft • 1 Double or 1 Queen

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

Location

Holiday Inn Express & Suites Sylva - Western Carolina Area By IHG

26 Rufus Robinson Road, Dillsboro, NC