Sleepy Hollow Cabins and Hotel

The staff was willing to help and responded to requests the heater worked well

The room was dirty. Bed linens were dirty, the walls had repair patches, the bathroom window was not secure and had a gap. The hair dryer did not work and I was offered a replacement by the staff. It was the staff members own blow dryer. Not safe area

Comfortable little cabin right in the heart of Crestline. Friendly staff.

The location is great. Super close to everything in this small town.

The room was really dirty. There was tons of trash under the bed. The room had not been properly cleaned. I had to wear shoes inside of the room.

The heater worked well enough to keep us warm.

The fireplace did not work. The water was at trickle speed. The water temp was hot then cold randomly. The chair at the table was held together by a vert loose screw. Unsafe.

Excellent location and cozy atmosphere!

Each cabin is designated a parking spot but for us, our parking was also in the general area - It wasn¿t reserved. Also, we found a rat. The rat had chewed through our baby¿s bottle. So gross!

Location was good.

1st room very loud next to the street even though it said soundproofing, hot water only from faucet. 2nd room had torn up and filthy carpet, no pillow cases, cig. burns in nightstand, no wash clothes, soap and tv did not work. Very loud and scary people.

No carpet, white bedsheets, clean, good location

small bathroom, pool needs updating, great location.

The staff was friendly and the location was perfect.

The room had a strong odor of animal urine. Also, the window had no locking mechanism. The staff did provide me with one one I brought it to their attention.

It was shown that it's a cabin but it was a room. The fire place didn't work & the thermostat didn't go above 75

Yes see above

Proximity to shops and area's lake resort.

Bedbugs feasted on us. We moved from one bed to the other but that did not help.

Very close to lake gregory.

On the street which mad eit noisy.

Thank you hotel employee for providing us excellent service!!

Location

The front clerks and maintenance personnel we're really rude. Will not ever come back.

meth heads, room was not cleaned

Really soft bed

Centrally located in the main town

The rooms were very nice and i felt very at home

Close in town location. Walking to cafe, Goodwins etc. They were very accommodating with my dogs. The room was large. Very nice hosts. Let us check in early.

I just think the property needs to be cleaned up. It looks and feels run down. The ceiling above the shower looked very discolored. The pillows were just thrown on the bed and not really arranged in any fashion so we were questioning whether or not the sheets and pillowcases were clean. There were no blankets, just a very thin top cover and a sheet. There were many things around the property that were in disarray like an oven that was taken out and just left there. I think it would be so much better if the property was just shown a little love.

Clean and great location

The toilet bowl, it’s so low and old.

I liked the bedside and the overall room space.

When I pulled in cops were surrounding the parking lot and that made me feel uneasy wondering what kind of place I had booked a room at. I didnt like that the coffee machine didnt work we had to get the main office manager to give us 3 different ones. Then the fireplace glass door wasn't secure. My 1 year old daughter barely pulled on it and it hit her in the face and made her nose bleed. Then when her dad went to complain the main guy at the front desk just said they would let maintenance know to put a sign on it. Roasting is she okay or offering assistance of any kind.