San Agustin Exclusive

The hotel was clean, the evening bellman and the airport driver were the two best employees in the whole hotel. Breakfast was an experience with dirty tables everywhere, and almost no food out.

Breakfast was a joke. Your evening concierge was a joke. Your evening employee wanted me to call for my own airport shuttle when I had requested one with my online reservation. The morning staff finally arranged for a car for me. Thank you

The location.

The employees were super rude. The bathtub had mold on it. The hotel was dirty. There was not enough plates, dishes or mugs at the breakfast time. The place stated that they had transportation to the hotel but it was false. They use tacos for it.

The staff went above and beyond. They came and got my luggage at 2:00am when I found out I hsd booked the wrong hotel. Very clean and excellent location.

Good location helpful staff nice breakfast .Rent a bike from Gogo bikes for the day for £10 and go explore.

Nothing to dislike at all although we would stay in the more Bohemian district next time, but nothing wrong with Miraflores whatsoever

Location was great, walking distance to shops, restaurants, grocery stores , etc etc. the cleanliness of the room was excellent. The staff in and out were so friendly.

The location is very good. The room is large enough, and has amenities to have coffee as well an ironing board.

the quality of internet was very bad, sometimes it was not even possible to check emails or similar. not so sure if it was due to weak bank or if it was due to the building/ location of my room, in relation with the position of the router. I wait 20' at the bar, to receive the courtesy drink however nobody showed up. Breakfast was very basic, and a pity, considering the fame of Peruvian food.

NOT A 4 STAR HOTEL. I DONT KNOW HOW THEY CAN CALL IT A 4STAR.

This is advertised as a 4 star. Do not agree. It is a 3 Star.standard 3* breakfast. Advertised Laundry service does not exist.

Location is excellent, an easy walk to Lacomar, Parke Kennedy & Inka Market. Money exchange and tourist centre on the corner. Supermarket is close by. The Rooms are really clean, quite. Staff super helpful. Just what you need on holiday.

Absolutely no complaints.

BF was average/ almost same fruits same one type of cake / almost same everything everyday except eggs .

You can add salads / fresh juices/ fruits / Some Peruvian ( local ) dish in BF ( LIKE . You can put boiled eggs /

The location is great - the restaurant on the corner is excellent, there's a tourist shop and money exchange right there. the supermarket is just round the corner. Just perfect

Great location in a reach Lima district. Large and comfortable beds. Very good breakfast. Highly recommend

Great location and clean rooms. Friendly and helpful staff.

Our room was quite cold but we were provided a radiator. The breakfast buffet could be improved as well as the breakfast hall that has no windows.

Staffs are very kind. They are all very attentive and helpful.

The hotel itself is quite old. Actually for me, it was older than I expected. The room has only an air-conditioner but if you ask, the front desk offers a portable radiator. Breakfast was not really satisfying and the wifi doesn't work well inside of the room.

Staff were very polite, the room was very clean, the beds were comfortable and we did not have any issues whatsoever,

We did not get bottled water in the room and breakfast is simple, the carpet in the hallway looked dirty

I like the hotel, it is very nice, and the rooms are big, breakfast is OK, good location.

The bathroom needs better cleaning. I found lots of hair in my shower.

Very good location of course in the middle of Miraflores. Decent breakfast ( not a four star one )

This is definitely NOT a four star hotel! Far from it. We originally received room without working hot water. Had to change it which took some time. Also AC did not work. However later we found out the other room had the same "style" of AC, non existent, although they said it works. No, this hotel does NOT have AC, its just a fan blowing warm air. That could be a problem sometimes in Lima. Rooms have old used/abused furniture, we had to ask for towels because there was only one for two people. Also, we stayed over the weekend and could not sleep much, because they rent the downstairs banquet room for parties. They were going on both Saturday and Sunday till midnight. Staff is not very helpful. And when asked for taxi it was super overpriced. Ended up calling Uber.Overall, will not stay again...

location

Poor Wi-fi connection and no local calls service in rooms

room was big for the price paid, breakfast was okay

the bathroom area was a bit small, the sink was just above the toilet

Breakfast was very good, clean room but really old furniture, comfortable and clean bed.

Room was reaaaaly cold in night, there arw bo heater, litlle bit noise on street.

Good value for money. Breakfast is basic.Room was huge. Room has a safe and mini bar. Location is very good.