Hilton Garden Inn Lima Surco

The room and the bathroom were large and clean.

The shower floor was rather slippery, but I put a towel down and it worked for us.

The hotel is in a good and secure location with many good restaurants and shopping centre nearby. The staff are good and very helpful. I highly recommend it.

There is nothing bad I can say about the hotel.

Friendly and really helpful staff, good food and cocktails. Buffet breakfast excellent with local delicacies.

Location and Rooms

Breakfast

clean and modern

you can hear all the loud noises from outside and from other rooms

location, fast services ! friendly personal.

The toilet seat was loose. The shower door did not close completely. The refrigerator didn’t cool 100% I saw an employee walking outside the bathroom window while I was in the bathroom.

The staff are helpful and polite. They took the initiative to not charge us for 1 night each, when we encountered a serious problem with the rooms, they also offered to change the rooms immediately.

We had a problem with our bed hygiene. The internet connection was sub-optimal for a business hotel. Half the rooms with even room numbers do not have a window or a view.

I liked the room and the room service very much.

Breakfast was pretty much the same every day. There were only srambled eggs. There was not much variety in terms of cheeses, or other things to put in the bread. Capuccino and expresso had to be paid separately, which is not common in a 5 stars hotel.We had to take a cupon every day to breakfast, which could be easily avoided, The hotel demands a guarantee at check-in, which is higher than the price of the room. That is not understandable.At check out, the hotel charged ten per cent over the original price, stating that it was for service and that it was mandatory. I have my doubts since I made the reservation through Booking and that was not mencioned when I made the reservation.

Location

Pillows smell badTV didnt work

The location was good and it as comfortable

It would have been good if they had a business center for smaller meetings.

Room size

Cost per night

Very clean room, wonderful room service

They could offer extra by having an egg station where you can get either a omelet or fried eggs.

Clean

Doesn’t have bath tubs

The staff at reception and at the restaurant was very attentive and preocupied that you had a good stay

great service good location

the bed

the destrono has an odor of mold

clean and safe

na

Superb

The price change every day and this is not clear when o take the service

close to centers