4 Star Hotel

El Polo Hotel & Suites

Av. La Encalada 1515 Surco, Lima, Peru View Map

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El Polo Hotel & Suites

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About

Featuring an on-site restaurant, El Polo Hotel & Suites offers accommodations in Lima. Free Wi-Fi access is available and the property is located 1640 feet from Centro Empresarial de Surco. Rooms at El Polo Hotel & Suites feature air conditioning, a TV, private bathroom and a mini-bar. Some rooms have a kitchenette and a seating area. Breakfast is included. At El Polo Hotel & Suites guests will find a hot tub, a 24-hour front desk and a bar. The property offers free parking and a fitness center is available just outside the property. El Polo Hotel & Suites is located 0.9 mi from Jockey Plaza Convention Center and 1.2 mi from Oro Museum. Jorge Chávez International Airport sits 17 mi away.

31 Reviews

8.1Very Good
Cleanliness
8.9
Staff
8.9
Location
9.3

What Guests Say

  • “The staff is great. They really go the extra mile to help the client experience. And if you want (for any reason) to stay out of the…”
  • “We really likes the stuff, they were always nice and helpful. The room was large, nice kitchen and living room.Mariana, Nicole, Fiorella…”
Show 31 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Airport Shuttle
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Senior Suite Twin1/4

Senior Suite Twin

593 sqft • 1 Single

  • Adapter
  • Air conditioning
  • Balcony
  • Bath or Shower
Suite Deluxe Twin1/4

Suite Deluxe Twin

431 sqft • 1 Single

  • Adapter
  • Air conditioning
  • Bath or Shower
  • City view
Senior Suite1/4

Senior Suite

431 sqft

  • Adapter
  • Air conditioning
  • Balcony
  • Bath or Shower
Suite Deluxe1/4

Suite Deluxe

593 sqft

  • Adapter
  • Air conditioning
  • Bath or Shower
  • City view
Junior Premium1/4

Junior Premium

270 sqft • 1 Queen

  • Adapter
  • Air conditioning
  • Bath or Shower
  • Cleaning products

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.1
    Very Good

    Based on 31 reviews

    Location

    9.3

    Cleanliness

    8.9

    Staff

    8.9

    Overall Quality

    8.6

    Pros +

    • The staff is great. They really go the extra mile to help the client experience. And if you want (for any reason) to stay out of the tourist crowds, this is the place to go.
    • We really likes the stuff, they were always nice and helpful. The room was large, nice kitchen and living room.Mariana, Nicole, Fiorella and Ivonne were always nice with a smile on their faces and willing to help all the time. The security guys at the door were also very nice and respectful. Lailani and all the dining/ breakfast area were very attentive and accommodating. Lailani remember every morning to make sure I had my decaf coffee. They were very responsive to (minor) repairs.
    • Great location and very safe. I excellent transportation to and from airport.

    Cons -

    • I loved everything. Maybe some fans of Palmeiras will complaint. But this hotel brought good luck to my CR Flamengo at the Libertadores final. SRN49
    • The internet was not very good. It was spotty.It was a bit nosy when we wanted to keep the windows open but it was very quiet with them closed.
    • Old towels, no cooking equipment, no gym
    Business Traveler (29)Solo Traveler (31)Traveling as Couple (18)Family with Young Children (4)Senior Traveler (1)Group Traveler (2)Total (87)
    9MauricioPosted on: 1-15-2026

    The staff is great. They really go the extra mile to help the client experience. And if you want (for any reason) to stay out of the tourist crowds, this is the place to go.

    I loved everything. Maybe some fans of Palmeiras will complaint. But this hotel brought good luck to my CR Flamengo at the Libertadores final. SRN49

    8GregPosted on: 6-19-2025

    We really likes the stuff, they were always nice and helpful. The room was large, nice kitchen and living room.Mariana, Nicole, Fiorella and Ivonne were always nice with a smile on their faces and willing to help all the time. The security guys at the door were also very nice and respectful. Lailani and all the dining/ breakfast area were very attentive and accommodating. Lailani remember every morning to make sure I had my decaf coffee. They were very responsive to (minor) repairs.

    The internet was not very good. It was spotty.It was a bit nosy when we wanted to keep the windows open but it was very quiet with them closed.

    10Ana M.Posted on: 3-12-2025

    Great location and very safe. I excellent transportation to and from airport.

    9KunduzPosted on: 10-28-2024

    Very clean and location is great

    Old towels, no cooking equipment, no gym

    7TIMPosted on: 9-10-2024

    Decent, modern hotel with comfortable bedroom and a decent breakfast. Located directly across from the American Embassy. Great location for anyone doing anything with the American Embassy.

    Nothing really....some local construction noise in the morning that was to be expected considering work was being done nearby.

    8DavidPosted on: 10-16-2023

    Clean rooms friendly staff

    Room was a little basic but quite large.

    7MarkPosted on: 11-22-2022

    Nice hotel, where I needed it to be, but very pricy.

    Also, breakfast was supposed to be included, but then it wasn't. Made me a bit unhappy with the hotel as I was leaving.

    9FUJUNPosted on: 12-1-2024

    It's near my local client

    10JOSE A.Posted on: 1-27-2024

    Very clean and excellent location

    10EthanPosted on: 12-11-2023

    Very clean, efficient, and convenient. Everything I needed! Great gym membership!

    7AlexPosted on: 5-12-2022

    Location was exactly where we needed

    Breakfast a bit disappointing.

    10UnknownPosted on: 1-8-2021

    Great staff and great service! Good area to stay for business

    1causoPosted on: 6-18-2025

    Really bad

    9AyeshaPosted on: 8-31-2024

    Superb

    8NikolayPosted on: 6-16-2023

    Very good

    4InesPosted on: 12-27-2022

    Disappointing

    7RodrigoPosted on: 4-15-2022

    Good

    7MPosted on: 12-10-2021

    Good

    10UnknownPosted on: 1-8-2021

    Exceptional

    9GuillermoPosted on: 12-14-2020

    Superb

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle
    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 1:00 PM
    Check-outBefore 2:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 5 to 11 can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

    Location

    El Polo Hotel & Suites

    Av. La Encalada 1515 Surco, Lima

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