Kingdom Hotel

Run down location; very old furnishings. Not a good valu. Found a much more luxurious hotel next day in a much better neighborhood for less.

The spa was nice

The room was dirty , lights didn't work and the sauna was also broken . What's more the hotel was nearly empty and yet they gave me one of the worst rooms in the hotel .

Clean room. Helpful reception staff

WiFi link in room was intermittent but down at reception I was able to get good service

Loved the location and suite size.

The front door man are not very helpful. They always seemed annoyed, on their phone or sleeping.

The beds are soft and comfortable and the air conditioning is excellent. The night shift manager Jose Antonio speaks some English and was very helpful. If you are like me and travel without a plan they will find tours for you and know the area very well.

The rooms can be noisy from the traffic outside. Bring earplugs.

We really enjoyed the meals at the restaurant. The staff were very friendly and saw to all our needs.The cleaning staff were also very helpful and accommodating. Thank you to them for making our vocation a memorable one. GOD BLESS

We enjoyed everything.

The only thing that I liked was the location.

To begin with , someone of the staff rang our room door bell at 01:22am in the morning twice . Asking if the room was occupied, I came to find out that the employees were looking for rooms that they could sneaking at the middle of the night . The facilities are outdated , and in bad condition , the shower door wasn’t closing properly and allowing water to escape . There were flies in the room , killed several of them myself .I was charged for key card that I forgot inside the room and a receipt wasn’t given to me at that time of purchase . When I came back to return the key because I have found mine inside the room , the rude staff was not able to refund my money claiming that I didn’t have a receipt, what I think it happened was that someone pocketed the Money . I made a very poor choice staying in This place .

The front desk staff was great - plite, kowledgable, and always rerady to help.Good breakfast, clean and spatious room.in 15 minutes walk you are close to historic center.Would recommend this hotel to everyone.

The location was perfect for our stay in Lima. The range of food for breakfast was excellent, we both enjoyed it. Thanks to the staff who let us leave our bags with them (after we checked out) enabling us to continue sightseeing.

A very minor point. Our room was next to the lift, which was quiet except for the 'ping' when doors opened on our floor.

The room, was large, clean and very modern. The hotel accomadated my request for a quiet room in the upper floors.

The room was very stuffy, and uncomfortably hot. And the air conditioning seemed very weak (in comparison to other hotel's air conditioning. The shower had weak water pressure.

4 star hotel and no one speaks English. The reception does not speak a word of English. If you come from Europe or North America, don't count on it with 4 stars in Peru being the same as 4 stars in Europe :). Generally Ok.

No one speaks English !

convenient location, TV, garage and somewhat of a breakfast.

showers outdated, stain and bacterial buildup on the edges.

Our Room. Spacious and clean.We had a great sleep.

Location.Super poor breakfast. Only scrambled eggs, dry potatoes, and some cheese.For water, if you will request they will charge you.Reception Staff- Very disappointed.They promised that they will arrange a transfer to the airport but they didn't.I asked them 2-3 times about it and they told me that it was done.No coffee in the reception and just some black tea.Very disappointed.

lovely big room and nice bed

they do not the facilities advertised such as hot tub and sauna therefore it is not worth the price

central place to reach Lima downtown and Miraflores

breakfast was mediocre; needs more variety but the chef did make the eggs fresh for us. room was clean and tidy. towels were not provided so had to ask the reception to bring.

I liked the style of the Hotel. The room was big and it ist not far away from the city centre. Also they have a storageroom for your luggage.

Despite writting on the internet the receptionists not speaking english. I think this is a big problem, when asking for extra services like laundry. Also on of the receptionists made fun of me, when I told, that I am from germany. The other on was very kind and polite. There are always securities in the foyer. A casino belongs to the hotel. They also tried helping and on for example brought me the pricelist for the laundry. When I asked for a trousers, he told me it's not 15 Soles (that alone is very expensiv) instead he tried to foul me in believing, that it's the Dollar price. I cancelled the service. Breakfast is at the moment very small and they don't have a sauna anymore. Please put the actual describtion on Booking.com.

We did know how the lights worked, there were no hook on the wall to make a shower with the jacusi water snake, the air conditioning unit did not work at first and tv was broken and there were no movies to rent once it was fixed.

the staff were very nice to us and that made a big difference

The first room

Superb

Exceptional