Sol de Oro Hotel & Suites

Room was very clean and big nice shower fast Room cleaning staff was very attentive and helpful definitely the best didn't like the hidden fees on booking.com said one thing and in the hotel another

AC was very noisy breakfast could use a little improvement definitely not a five star

Nice hotel in a quiet area and very well located in Miraflores

Excellent place to stay, modern hotel and comfy bed, delicious breakfast.

Location and breakfast were very good

The room was quite dark

I liked the woman who checked us in, she was very friendly, and I liked the king bed.

I didn't like the woman who took over after the woman who checked us in had left. This woman was not friendly and I felt like she was talking about me to her male coworker. I was not close enough to hear but I saw him look over at me. Everyone else would greet us when we walked in and said hello, but not this woman, she looked surprised that we were there.

The staff were really nice and friendly with a special mention to Alonso who was the welcoming face behind reception. Breakfast and location were perfect as was the rooftop swimming pool. Would definitely recommend this hotel for your stay in Lima.

Location & clean & great customer service

The location and the breakfast and helpful staff

It was all fine

Good breakfast.

My wife’s are was burnt on the coffee machine and no corrective action was taken to move the machine.

Very spacious room with two bedrooms. The location is good, close to Miraflores center. Also, it is quiet.

The facilities are getting dated. The table is wobbling. There is not much you can do in the kitchen. No towels and no dish detergent.

The location was good and convenient. The rooms were comfortable and clean. The staff was very helpful and attentive.

There was nothing I didn't like. The room I was in had some peeling paint most likely caused by water damage and the patio screen door was difficult to slide. We did have issues with the TV not connecting and the signal was poor at times.

confortable. limpio y atención amable.

The bed was comfortable. Some of the staff were kind but only after I complained.

The carpet outside my room was filthy. It was never vacuumed. The breakfast was basic and rubbish. The staff in the breakfast area were kind. Most of the staff didn’t speak English. The manager of the hotel was strange sometimes kind and sometimes rude, I wanted to extend my stay and she became strange it was very off putting. They host functions at the hotel which is very noisy for the guests and no consideration is given.

we had check in problems very late at night (midnight) because we did not know in advance that proof of parentage would be required for a parent to check in with children. We had passports and all forms of Canadian ID for children but this was insufficient and caused a major delay in checking in after 18 hours of travelling. We had to make arrangements to contact another person at midnight in Canada before we were allowed to check in. We did not encounter this obstacle at any other hotels in Peru. The vigilance was excessive, the children were obviously with a parent. Our shower did not have hot water. We could only have cold showers.

nice hotel, modern spacious rooms. rooftop pool with bar service from the main bar and gym. good location. convenience store nearby. decent breakfast. very comfortable beds and big shower.

the service was very slow. we were in the empty bar and we ordered a tequila and a cuba libre and took 20 minutes. the rooftop pool is very nice, but small, and only has two sunbeds. we were lucky the hotel was pretty much empty so there weren't that many people so we always had place by the pool.

The room was big, staff was super nice and the location was perfect as it was right next to some great restaurants.

The smoke detector light was blinking every ten seconds right over the bed, which made sleeping quite hard.

Location and staff

Water was extremely hot. Unbearable even for hands

The Hotel is located in the heart of Miraflores, which seemed to be safe, and right next to a couple of fantastic restaurants. Also, the bed is super comfy and I enjoyed my stay in that regard. Internet Access was also very good and the Wifi worked without any issues.

- TV was in Spanish only and it took two people 45 min to set one channel to English. An English manual how to do that would have been nice. - The TV remote did not work from the bed. Even after telling the receptionist twice, I felt like they did not understand what I was telling them. - The breakfast was a disappointment. They did have a little bit of variety, but it looked sad and I expected a bit more. A milk alternative would have been nice as well. Some Oatmilk for example. - I did not have warm water on the first day and on the second it was boiling hot without me being able to turn it down. They did fix it while I was having breakfast though and it worked perfectly afterwards.

It was closed to downtown, a lot of places to eat and to enjoy. The conference room was nice

The receptionist has many duties to do. The hotel was empty with few staff available. Breakfast was limited

spacious rooms , I stayed there before in 2019, I guess the instability of the government , made things unbearable for the economy , so therefore it was no a valuable stay .

the water was turned off several times, the elevator was being constantly checked on at one point I was locked inside , as it didn’t move .