Hostal Sueños Breña

Pros +

• The staff whas really friendly.

Cons -

• Be careful !! You pay fore 24 hours so if you check in for example at 9 in the morning then you have to go out at 9 the next morning I did a early check in at 5 in the morning so when I came back in the evening he told me I could only stay until 5 After discussing for almost 30 min he said it was okay Price off booking is not right!! 75 sol for 1 night
• It is the first time it happends in my life. I never felt that bad in a place. We heard people fucking EVERY NIGHT and EVEN the day. After 2 days when we asked for clean towels. They gave us disgusting towels, all black. Again, their justification was that they thought they would be used for the floor. Also the last night the staff woke us up at 4am telling us that we had to leave the hotel. It lasted at least 30 mn because we don't speak Spanish well and they didn't want to use the translator like us. All that to tell us that they had a problem with their computer. The receptionist continued to stay stuck on his computer for 1 hour without answering or looking at us while we were talking to him. We were very upset and his colleague was yawning in front of us. A lack of respect that I had never experienced before. All this to ask us to go back to sleep after that. Everything is normal! The staff is disrespectful and unhelpful. This is the first time I hope an establishment will close because we had a horrible experience, and I wish no one to come to this hideous place. I never leave bad comments on booking but I will contact booking customer service tomorrow because I find it unacceptable that you are woken up at 4am to throw you out when you have paid for the night, not to mention the rest... On top of that, beds are so unconfortable that we both had backpain.