Kinta Kan Hotel Cozumel

Staff is very good, willing to help and professional.

Location is a fairly long walking distance to the center of town.

The location

The pool was dirty.At breakfast there was nothing to eat, just bread, four kinds of sweet spreads, and cereal. The coffee was cold and there was no way to heat it.On the second day, many families with children arrived, and they were in the pool shouting.There is no door in the shower, so the water splashes everywhere.I left the hotel one day earlier than planned.

It was in a quiet area

Bathroom was dated, shower doors hardly worked, ac was not very good, towels should be replaced.

This was my second stay at the Kinta Kan. The location is ideal - two blocks from Cozumel Dive School, close to local taquerias, downtown and the airport. Soft beds, cool air conditioning, and good WiFi. Love the pool and the staff.

While it is clean, some maintenance could be done. The toilet paper holder was broken and fan rattled. The continental breakfast is simple, but coffee is good! The price for the comfort is an amazing value! Will stay again!

The breakfast

Smell of moisture in rooms, dirty, reality not corresponding with pictures

It was affordable

Staff was not very welcoming or talkative. I don’t speak Spanish in their defence, but still for a solo traveller its nice to chat to the staff. The room smelt and felt damp, and the common areas looked way nicer in the photos. It seemed a bit like they did the photoshot and then left it be. The location is a little away from the main street and surrounded by residential houses. Dogs barked a lot during the night. The breakfast area was not very cozy and the selecting small.

Super nice staff!Pool was great!Cute layout of the hotel!

The shower could have had a better wall/curtain. The entire bathroom was flooded after each shower.

The place is really nice, the rooms are comfortable, the staff was kind and the common areas are nice. The room I was had a desk which surprisingly is not that common, so it's a great option if you need to travel and work.

The breakfast seemed a bit basic, not a great presentation and not many options. It was ok but I was expecting something more for the price I paid.

Location was good and stuff was helpful

Smell on the room

Love the location. The pool and space was amazing, really relaxing environment.

Inside the room the smell of mold was unavoidable and you could see it growing on the headboard. Lots of photos of things we couldn’t do. On the listing there are photos of people with bikes inside the property however there weren’t any to rent. They also had mopeds but they were also unavailable to rent. Quite overpriced for what you get especially compared to other options available in the area.

Staff is super nice and location is good.

Room smelled so bad that I couldn’t sleep, tried with open windows but didn’t help. Smell was pure mold and i was really bad.Pool was not clean so it was useless.They offers just a sweet breakfast which is dealbreaker for me.

Rooms (nice and clean), location. Staff was great! :)

I will not come back bad customer service :(

The hotel is very small, a construction on the roof, a terrible breakfast, the bathroom is small and the water comes out when you bathe, it is not pleasant to be there and I paid for a queen bed and they gave me a double.It is not a boutique hotel.

Air conditioning, wifi. Staff very welcoming.

Property was very dirty, things were falling apart, pool always dirty, bathroom smelled, towels were full of stains (same for bedsheets).

Cute hotel, staff was friendly and attentive. The cleanliness of the rooms was top notch. The pool was great, about 4 and half-5 foot deep, so actually swimmable. Good size too, with benches in the water to sit on 1 side. The pool area was good. Could use tables NEAR the pool to give more seating, in the grassy area

There were few places outside to just sit and relax, the rooms had no creature comforts, no chair to relax, beds were very firm, curtain left you feeling exposed to view of the rest of the rooms, and the shower head just sprayed EVERYWHERE. The entire bathroom got soaked. And while I realize we were in a spanish speaking country, the staff spoke zero english. I do speak a little spanish, but no english at all did make it a little difficult.

The kitchenette

Stairs in room, small bathroom, lack of hot water

The hotel was very clean and comfortable. The air conditioner worked great, shower was hot, wifi worked great, and the beds were comfy. The location is close to many local taquerias and not far from the airport, ocean, Winjet/Ultramar, and good shopping. The hotel was inexpensive, yet had all the comforts of a big hotel. The scooter rental was handy and the pool was great to rest when hot. The hotel kept our suitcases until the afternoon when we flew out - and gathered a jacket and charger that I left in the room. Breakfast is a bonus. I will return!

The location was great. Accessibility to main streets and supermarkets

The hot water comes out smelling like sewer water; not sure if that’s all of Cozumel or just this hotel. Shower head needs to be replaced. Breakfast needs a little upgrade, at least add option to boil eggs

Cozy, close to the city centre and staff very friendly and welcoming

The room is a bit tired. One remote did not work and missing bulb light in the bedside table lamp

We spent 6 nights at Kinta Kan and everything was good. The pool is a nice addition to the hotel. Quiet neighbourhood.

It is a hotel boutique, but it still has some room for improvement. Indeed they are making renovations to add more rooms.The bathroom of our room was quite small.