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About
Located in the heart of Zacatecas, named a UNESCO World Heritage Site, this luxury hotel is within walking distance to many of the city's attractions and offers exceptional accommodations and services. The Emporio Zacatecas is ideally located only a short distance from the cultural, recreational and business areas of the city. Discover the Eden Mine, ride the cable car up Bufa Mountain or visit one of several nearby museums. Guests at the Zacatecas Emporio can also enjoy a number of first-class amenities and facilities. Arrange tours and excursions with the concierge staff, browse for gifts in the on-site shop, or relax in the hotel's sauna.
293 Reviews
- Cleanliness
- 9.1
- Staff
- 9.2
- Location
- 9.7
What Guests Say
- “Highly recommend hotel for its location, quality, food, views and clean rooms.”
- “Located in the heart of downtown.”
- “Small hotel feeling with deluxe hotel quality.”
Top Amenities
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Beachfront
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Junior Suite
- Alarm clock
- Alarm clock telephone ringer
- Audible alarm
- Baby Cot
1/4Superior Room
- Accessible by lift
- Alarm clock
- Bath or Shower
- Body soap
1/3Superior - 2 Beds
- Alarm clock
- Alarm clock telephone ringer
- Audible alarm
- Balcony
1/4Standard Twin Room
- Accessible by lift
- Alarm clock
- Bath or Shower
- Body soap
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What Guests Loved
Based on 293 reviews
Pros +
- The food on their restaurant..plus they have a beautiful patio with a fountain in it.
- The location in the center of the city makes this an accessible property. It is within walking distance of most points of interest in the city's historical and cultural attractions.
- Bar and center of city
Cons -
- One night there was music too late por early birds..
- The room was not very clean, and I found hair from previous guests in the room. I also found body hair in the shower and the toilet.
- A/C not good
The food on their restaurant..plus they have a beautiful patio with a fountain in it.
One night there was music too late por early birds..
The location in the center of the city makes this an accessible property. It is within walking distance of most points of interest in the city's historical and cultural attractions.
The room was not very clean, and I found hair from previous guests in the room. I also found body hair in the shower and the toilet.
Bar and center of city
A/C not good
Great location. Very friendly staff. Restaurant had excellent food. Room very roomy and clean. Had a view of the cathedral. Very nice can't wait to come back
Right on the heart of the city Perfect place to stay.
Staff were amazing and respectful. The location wasThe staff were amazing and respecThe staff was amazing and respectful. The location was excellent, and
Staff
The carpet in the rooms is too old
Breakfast was amazing and the best service .
Location
It is very central for walking to all the old historical sites. Also underground secure parking. Very nice beds and sheets and room furnishings.
Close to everything.
Very good location with 24 hour staff care. Comfortable bed. Facility and services are convenient for both leisure and work. We conducted a few business meetings in the hotel and the meeting rooms are wonderful.
Location, facilities and services…
Overall feel, great staff, beautiful hotel, perfect location
Property itself was great except with an issues with check in which was supposed to be at 3 pm but 1 room wasn’t going to be ready until like 3:30 ish and the other wasn’t ready until 6 pm because of an issue with the door. Plus I didn’t get what I reserved. I reserved a room on the 2nd floor and a room on the 3rd floor because of the views but I got a room on the 2nd floor and a room on the 4th floor which didn’t have the view reserved. I was in communication with the hotel days prior to my stay and was assured everything was in order until the day of check in and it wasn’t nothing could be done because the hotel was fully booked
Location. Location. Location. Super friendly staff with great recommendations
The carpet in the hallways seemed over used and odorous.
Very confortable, nice and quiet. Also the staff is very friendly and helpful.
The hallways need a some help specially the carpet.
Great location
The room was reserved for two people and should have included two breakfasts. Because I failed to add the 2nd party’s name to the reservation, they would not honor the 2nd free breakfast.
The property is very outdated we canceled the stay and pay just for one night and found accommodation at a nearby hotel. Very old hotel need to be renovated.
I like the area, place it’s beautiful
This is the second time we stayed here first time was excellent. Second time not much, room was clean but old sheets, missing some vanity supplies. Our waiters was not polite and he didn’t attended our table, we have to ask for everything all the time and we feel that he was not very nice. Overall the hotel is nice and we will stay there again
Location, it the center of the village, perfect.Rooms big and silenceBreakfast excellentNice staff
Bathroom needs to be updated.Gym needs to be updated with current devices.
Good location , that the only razon we chiose the place. Will try some place else next time
Geatung old , need to renovate
The atmosphere and the location, as well as the holiday spirit was so nice and breathtaking
In the room near the lobby, there were alot of yelling from children, which I don't really mind, but the open windows didn't have much for noise cancelation, so it was a bit hard to sleep at midnight
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Private beach
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
General
- No Smoking Rooms/Facilities
- Visual alarms
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 1:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Guests age 12 and older are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that children over 11 years old are considered adults. When booking 10 rooms or more, different policies and additional supplements may apply: Name of the guest of each room and a card will be requested to make the corresponding charge before the arrival date.
Location
Avenida Hidalgo 703 Centro Historico, Zacatecas
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