4-Star Hotel

Hotel Palacio Maya

Calle 62 329, Mérida, - Mexico
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Hotel Palacio Maya
1/51
$44
per night

4-Star Hotel

Hotel Palacio Maya

Calle 62 329, Mérida, - Mexico
View Map

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.5

Very Good

Based on 1408 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.7

Hotel Staff

8.5

Overall Quality

8.5

Show 3 Verified Reviews

About

Well set in Mérida, Hotel Palacio Maya provides air-conditioned rooms with free WiFi, free private parking and room service. This 4-star hotel offers a 24-hour front desk and a concierge service. The hotel has a fitness center, year-round outdoor pool and terrace, and guests can enjoy a meal at the restaurant. All guest rooms are equipped with a flat-screen TV with cable channels, fridge, a coffee machine, a shower, free toiletries and a closet. Every room comes with a private bathroom with a hairdryer, while some rooms here will provide you with a balcony and others also provide guests with city views. The rooms include a safety deposit box. A buffet, continental or American breakfast is available at the property. Popular points of interest near the hotel include Merida Cathedral, Main Square and International Convention Center of Yucatan. Manuel Crescencio Rejón International Airport is 3.7 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Family rooms
Fitness center
Free Wi-Fi
Free parking
Non-smoking property
Non-smoking rooms available
Outdoor pool
Professional cleaning services
Restaurant(s)
Swimming pool

Guest Rating

8.5

Very Good

Based on 1408 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.7

Hotel Staff

8.5

Overall Quality

8.5

Pros +

  • Location
  • location
  • The place is really nice. The staff are competent, professional, and are truly concerned that the experience of their guests is flawless.

Cons -

  • Front desk kept my driver license at check in and made no effort to return it until I noticed it missing, and didnt even appologize. Reception wasnt welcoming upon arrival to hotel.
  • room service
  • The ambient lighting in the room made it difficult to read at night...other than that the time I spent at Hotel Palacio Maya was really quite nice.

Business Traveler (213)

Solo Traveler (173)

Traveling as Couple (492)

Family with Young Children (509)

Group Traveler (117)

5
2/22/2025
Location
Front desk kept my driver license at check in and made no effort to return it until I noticed it missing, and didnt even appologize. Reception wasnt welcoming upon arrival to hotel.
8
11/18/2023
location
room service
10
11/12/2021
The place is really nice. The staff are competent, professional, and are truly concerned that the experience of their guests is flawless.
The ambient lighting in the room made it difficult to read at night...other than that the time I spent at Hotel Palacio Maya was really quite nice.

Room Options

1/6

Suite One Bed

431 sqft • 1 Double

Air conditioningBath or ShowerBody soapCity view

Room Details and Photos

1/4

Standard King Room

183 sqft • 1 King

Air conditioningBath or ShowerBody soapCloset

Room Details and Photos

1/4

Suite Two Beds

431 sqft • 2 Double

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

1/6

Family Suite

539 sqft • 2 Double • 1 Double

Additional bathroomAir conditioningBath or ShowerBody soap

Room Details and Photos

Location

Hotel Palacio Maya

Calle 62 329, Mérida,