Hotel San Francisco Tlaxcala

Breakfast good, and location good

Noise, so much noise, I couldn't sleep the two nights I was there. Was cold, the heater they provided was old and in minutes burned, really scared me, could have caused an accident, no ironing board, no hair dryer, etc...

Well located and the building was nice.

Bed sheets could been a bit more comfortable but overall good.

Location, breakfast buffet, staff, good water pressure and comfortable beds. Beautiful lobby and common spaces.

Internet, which they are fixing after a big hail storm. No stands or benches etc. For suitcases.

Everything, especially the pool. Unheated but SO refreshing! Great breakfast, happy staff, across from zocalo so good location

nothing, all good

Loved the Bar with the blue velvet comfy chairs. Dinner was very good with lots of choices. The location was ideal in the middle of town....this is a great old hotel with lots of character and charm.

The suite we had was a little bare...needs seating in the bedroom, luggage racks, and more decoration. The room was really cold but the hotel brought us a small portable heater and more blankets.

It was int city center

Noise. The background music was a little too loud for me.

Excellent location and service.Delicious breakfast with local cuisine.Tlaxcala is a beautiful colonial city, full of history and historic monuments. The hotel is right in the middle of it.

Some extra blankets would have been appreciated

Clean, great location, excellent breakfast

Lighting in room too dark, rooms don’t have heaters

The lobby

The rooms are in big need of refurbishment. No climate control. Old worn towels. Smelt.

Great location, excellent breakfast buffet- just don't arrive too early. Good restauarant upstairs with great staff. Beds comfortable, hot water, and ok wifi.

Apart from the doorman and upstairs restaurant staff, the staff was less than welcoming. I wish they had made more of an effort to honor the history of the hotel than such bland any old roadside motel decor.

Beautiful property, location, and welcoming atmosphere. I would stay here again. The restaurant on site and the breakfast buffet were excellent!

The only improvement area is the comfort of the room - specifically room temperature. There is no A/C or fans in the room and it gets warm.

The common areas of this hotel are absolutely beautiful (rooms fine, just nothing special). Location is excellent on the main square. The breakfast buffet has many choices and runs to 12p daily. Rooms are quiet.

Bed sheets were scratchy. Pillows were lumpy. I attempted to contact the hotel through Booking, email, whatsapp before my reservation, all were ignored. Because there is no ac, and you can't open windows without getting mosquitos, rooms should have fans (they were supposed to bring one, but never did).

The location is right in the middle of the main town square with easy access to cultural events, museums, and restaurants. The breakfast was really fabulous. There was a wide range of foods to suit all tastes, an abundance of fresh-cut fruit, hot dishes, local flavours, and sweet breads. The hotel property is historic and very pretty. We loved the art work that adorned the public areas.The front desk staff went above and beyond the call of duty one evening when we had food poisoning (not from food at the hotel). They offered to call a doctor and then rang to check on us.

The front desk staff was not as responsive when it came to the shower head that was clogged with calcium deposits making the water flow too sparse. In addition, there was no possibility to turn on the cold water so we had to shower fast as the water was burning hot. It took more than 24-hours for the staff to send someone to fix the shower head but the cold water in the shower and bathroom sink clogging were not addressed.The bathroom sink drained very slowly.

the location in Tlaxcala

a very foul looking water in the pool. Drains that do not WordPress

Breakfast was excellent ?

No refrigerator or microwave. Swimming pool has green mildew growing on the bottom of the pool .

Location, staff

No air conditioning, breskfast reafy after 7:30 instead of they are telling is ayt 7:00.

Centric, comfortable room and size, big pool, the hotel is really good.

Customer service is exceptional!

My room #111, had water leaking through the closet, coming from the room next door.

Beautiful hacienda-style hotel with a stunning covered pool. Great location on one of the main plazas of the city.

Location. Breakfast. Price.

The noise from next door neighbours and the pool area which is covered and where they play muzac from 9 am till 10 pm. All rooms open to the pool area in which all sound is multiplied like in a hangar. Outer doors are not sound proof and are drafty. In winter it can get really cold.