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Guest Rating
Good
Location Of Hotel
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Show 8 Verified Reviews
About
Seadust Cancun is an all-inclusive family resort that combines the beauty of the Mexican Caribbean with food, drinks and fun activities for adults and children of all ages. Spend exciting days with your kids in our Treasure Island Water Park, explore our beach or swim in the waters of the Caribbean. Relax with a treatment in our spa or indulge with a beachside massage. After experiencing Cancun's famous sunset, our night spots are open for your amusement: 11 restaurants, 11 bars and a theater featuring live shows. For a memorable all-inclusive vacation, escape to Seadust Cancun Family Resort.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Please note due child security, room category: The Ocean Front Suite category - Adults only, are not available to families, If you book one of those room categories and travel with kids, check in will be denied According to the official provision, the amount to be paid of environmental tax from January 1st is subject to change without prior notice. We would appreciate it if you could consult the official value at the time of your check-in. Seadust Cancun is currently undergoing renovations to enhance your future experience with us. Rest assured, our commitment to your comfort and satisfaction remains unchanged. All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort. Please note that use of room service delivery will incur an additional charge of $10 USD.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Spa/wellness center is closed from 2025-10-01 until 2025-07-02 Fitness center is closed from 2025-10-01 until 2025-07-02
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The staff were super friendly and helpful. The resort was very clean and well kept. I like that they had people patrolling and keeping track of who comes in and out.
- kids pool
- Dinner at the resort was great every night. The bars had a great liquor selection but you have to call what you want or you'll get the well. The ocean is blue and wonderful and great to swim in. Bring $20 in $1s and tip all your waiters and bartenders
Cons -
- I wish they had more vegetarian/vegan options at the other restaurants. They had plenty to choose from at the buffet but we didn't go to the restaurants because there wasn't much to choose from.
- we stayed 5 days. out of 5 days 3 days my room AC did not work. complain 3 time but nobody fix the ac. my family did not sleep for 3 days. hotels corridor ac does not work else well. Food is horrible. we eat outside. NOT NICE PLACE TO STAY. AVOID
- Breakfast and lunch were not great. The only beer served was Dos Equis. There is no bicycling. Water is not easily accessible. The hotel has no longer has any association with the Golden Parnasuss, you cannot shuttle there or use any of their amenities.
Business Traveler (9)
Solo Traveler (18)
Traveling as Couple (69)
Family with Young Children (183)
Family with Teens (5)
Senior Traveler (6)
Group Traveler (18)
Room Options
Grand Luxe Suite with Jacuzzi Two Double Beds
593 sqft • 2 Double
Room Details and Photos
Grand Luxe Suite with Jacuzzi One King Bed
593 sqft • 1 King
Room Details and Photos
Family Suite two double beds
593 sqft • 3 Single and 2 Double
Room Details and Photos
Family Suite One King Bed
593 sqft • 1 King and 1
Room Details and Photos
Location
Seadust Cancun Family Resort - All Inclusive
Blvd. Kululcan Km 16.9, Lot 52-04, Cancun,
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- Seadust Cancun Family Resort - All Inclusive