2.5 Star Hotel
Suites Lors Arcos
Miguel Hidalgo 58, Centro - Supmza. 001, Isla Mujeres, Mexico View Map
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About
Located in the northern side of Isla Mujeres, Suites Los Arcos offers accommodations equipped with coffee makers, cable TV and air conditioning. The property has luggage storage services and the front desk operates from 7 am -11 pm. The rooms at Suites Los Arcos also feature a microwave, a fridge and a balcony offering city views. The private bathroom has a shower. Suites Los Arcos is placed on Hidalgo Avenue, where a variety of restaurants, bars and night life entertainment can be found. Cancun is 30 minutes away taking the ferry boat.
116 Reviews
- Cleanliness
- 8.8
- Staff
- 8.7
- Location
- 9.5
What Guests Say
- “The staff was very responsive, and if you like being right in the thick of things, the location is great. It also has good water…”
- “Far surpassed its 1-star rating! HUGE spotless room, hot shower, fridge, asked for a quiet location & got one at back of hotel, good…”
Room Options
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Exclusively for Priceline members Details
1/4Quadruple Room for 4 People
- Air conditioning
- Balcony
- Bath or Shower
- Closet
1/4Apartment with Sea View
- Air conditioning
- Balcony
- Bath or Shower
- City view
1/4Penthouse Apartment
1/4Quadruple Room
- Air conditioning
- Balcony
- Bath or Shower
- Closet
1/4King Room
- Air conditioning
- Balcony
- Bath or Shower
- Closet
1/4King Room with Terrace
- Balcony
1/4Queen Room
- Air conditioning
- Balcony
- Bath or Shower
- Closet
1/3Standard Room
- Air conditioning
- Balcony
- Bath or Shower
- City view
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What Guests Loved
Based on 116 reviews
Pros +
- The staff was very responsive, and if you like being right in the thick of things, the location is great. It also has good water pressure, which is a big deal in the parts of Mexico we visited.
- Far surpassed its 1-star rating! HUGE spotless room, hot shower, fridge, asked for a quiet location & got one at back of hotel, good location with easy access to great food/ beach/ svcs/ etc. Pleasant staff.
- Location, shower pressure
Cons -
- Within an hour of arriving, there were itty bitty spiders crawling all over our snacks. We put the things they hadn't discovered yet into the fridge, but it was pretty gross.
- No one to help carry bag up stairs but not a big deal.
- Everything else..got ripped off on the price once here, shower head was so nasty, felt like accupuncture. Hard bed, hard sheets, LOUDEST HOTEL IN ISLA MUJERES... NEVER STAY HERE EVER AGAIN
The staff was very responsive, and if you like being right in the thick of things, the location is great. It also has good water pressure, which is a big deal in the parts of Mexico we visited.
Within an hour of arriving, there were itty bitty spiders crawling all over our snacks. We put the things they hadn't discovered yet into the fridge, but it was pretty gross.
Far surpassed its 1-star rating! HUGE spotless room, hot shower, fridge, asked for a quiet location & got one at back of hotel, good location with easy access to great food/ beach/ svcs/ etc. Pleasant staff.
No one to help carry bag up stairs but not a big deal.
Location, shower pressure
Everything else..got ripped off on the price once here, shower head was so nasty, felt like accupuncture. Hard bed, hard sheets, LOUDEST HOTEL IN ISLA MUJERES... NEVER STAY HERE EVER AGAIN
Comfortable, clean, spacious, attractive room with a beautiful updated bathroom and large balcony. Loved the kitchenette. Lovely staff!
As many reviews say, it's a loud and busy area. Our room faced away from the street but it was still quite audible. I was really sad to not have a screen on the patio doors so we couldn't leave them open at night (we tried but got eaten by mosquitoes).
It was very central and staff kept it clean.
The walls are thin!
Clean and the view is great Close to everything.
El Patio across the street plays music all day Nice place but too loud. They do stop at 11 each night then all is quiet.
Good location considering the city center.
Location considering beaches, ferry. Accommodations, comfort.Cost/benefit.Noise until 11:30 pm.
Location was great, walking distance from the ferry, right in the town centre.
Very basic, but this was reflected in the price. Didn't give a give vibe when I was handed the remotes for the air conditioning and the tv at the reception.
The apartment is in a great location, very clean and big. We had a good time there.
At first the wifi signal was weak but then the stuff helped us fix this
This is the type of lodge that requests extra money for a late checkout when no other guests are booked in the room from a guest who has stayed a week in the same prepaid room.There’s a crazy annoying smoke alarm that beeps every 30 seconds in the corridor. The beds are hard. Walls are paper thin. You can hear guests coughing in rooms downstairs.The location is very good apart from the loud lounge across the street. Isla is no longer an inexpensive place to stay. Locals tell me it’s more expensive than Cancun. Food in grubby hole in the walls is the same price as in Los Angeles, the second most expensive city in the USA.It was a decent place to stay. You definitely don’t feel like a hosted guest, though.
Such a sweet place to stay for some nights in Cancun. Convenient location, great staff, comfortable beds and super clean. Plus: breakfast was amazing, we ate in the cozy little garden by the pool. Excellent coffee as well :) Highly recommended!
Central location
Noisy.. the plumbing, the neighboring rooms… the staff talking in the hallway
Cerca de la playa, sobre la calle principal llena de negocios, habitaciones amplias
First of all the music at the Restaurant/Bar in front of the hotel stops at 11pm, so at least for us it was not an issue. That said, it's not a luxury hotel (it's a 3 star). In any case, it provides an excellent price vs cost ratio. Definitely recommended!
All good.
Loved the location, we were on the back side so it was very quiet. The room was very clean, the bed was comfortable! Staff are great!!
Location. Nice room
Room was directly across from patio music venue so it was a bit loud. Ear plugs did the trick.
The room was very clean and spacious with nice balcony. There was hot water in the shower with good water pressure. Comfortable bed and a fridge in the room. The staff was kind. The towels were changed daily. They also allowed us to leave the bags at the reception after check-out. The location was perfect - very close to the nicest beach on the island.
There was no drinkable water provided and the kitchen wasn't equipped very well (no knife nor spoon). There were also loud and scary noises during the night (probably coming from some pipes).
I like a bed, but the beds were extremely hard. It is a little noise but you have to expect that with this location.
Perfect location on Calle Hidalgo, close to everything in Playa Norte. I had a room at the back, so there wasn't too much street noise and my balcony was private. Clean, comfortable and exactly what I was looking for.
Wifi is really weak and kept cutting out, but it wasn't a major issue because I had a Mexican SIM card for data.
Super locatio, close to the beach and restaurants. Nice and clean bathrooms, everyday cleaning. Nice and friendly staff.
In the offer they show that there is roof terrasse, but it wan’t acces during our stay. If you would like to use safe in the room you have to pay 1500 mxn or 100usd deposit for the key( it’s old type box)
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:30 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Guests age 6 and older are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Miguel Hidalgo 58, Centro - Supmza. 001, Isla Mujeres
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