Coqui Coqui Papholchac Coba Residence & Spa

What a magical place!It is hard to pick, but I will start with the staff. Since the very beginning everyone was so kind and welcoming, Mathias the manager is doing a wonderful job! The area, the food, the drinks, the fireplace… it was a stay from another world! Please do not forget to enjoy the spa! I felt re born

There’s nothing I disliked. I was taken to heaven, I was reborn

BEAUTIFUL !!relaxed, chill , quiet location; not a lot to do in Coba besides visiting the Mayan Ruins.But once you enter the 'hotel' you do not feel to go out; just hang around and enjoy;campfire at sunset !!!!Matthias is so kind; Monseratte speaks all languages;we loved it!!! super staff !!!

It is my second time and I always like this beautiful place ! Its unique by his location ! The diversity of birds is excellent espcially in the morning ! The SPA is exceptional … i am a fan of massage and this the best i ever had for such a long time ! Ask Irene and Alondra for the professional and superbe massage !! Thank you as well to the all staff that is just always there for you ! Best room ever is number 1 at the top of the main building

I think that the breakfast is missing some variaty! I love the restaurant place and location ! Quality of the vegetarian food is excellente even if i am not vegetarian !

Everything - from its location, the staff and premises. Plus the free gift of perfume.

Breakfast, the cooked part could have been better but ok for me as I don’t do cooked breakfasts.

It is a beautiful small hotel

Service was missing Not attentive

Beautiful hotel at walking distance from the ruins, definitely worth seeing ! Nice attention to details, they made a fire for the sunset and the staff is really polite and quiet. They even recommend us which Cenote to visit and help us organise the transportation.

Did not get a tour and explanation of the boutique which could have been nice!

Mayan architecture, and you get to pick your own scent. Coba is small so this is really a destination hotel.

the property was stunning. quiet! we had the place to ourselves. every detail was picturesque. the staff, although they didn’t linger or annoy us, were extremely attentive and kind.

everything was perfect.

Everything!The staff went above and beyond to make our stay special for our honeymoon. We liked it so much we stayed a third night in a different room. They made the bed with rose petals and had champagne waiting. The toiletries and scents were divine. The whole thing is an experience! We hardly left period. Loved going to the restaurant each night as well, which was reasonably priced in my opinion. Maybe I'm biased, but I think the whole place has a special energy to it. They Mayans didn't build a temple nearby for no reason.

Overall style and design was elegant and great - it felt remote and adventurous but still luxurious. The aromas of the perfumes definitely add an extra layer to the experience. The main pool had a very original design and the service was excellent.

We liked everything, if we had to give any critique it would be that the food was good but not amazing.

The hotel is beautiful.

The area was invaded by mosquitoes but the rooms didn't have mosquito netting around the beds nor spray for the guests. I forgot my glasses in my room, which was very dark, and the staff never really looked for them when I called to ask this. The pool looked much larger in the photos.

Very helpful, friendly, and dedicated staff and service. Great location. Close to Coba Mayan ite.

The location on the lake was lovely, the aetheric was great.

No separation of toilet and bedroom - no door, curtain, or anything! The toilet is directly in the room!!!! Why did they do this ?!The staff are nice but very inexperienced. It's like the place was setup by someone who knew what they were doing but it's been left to interns to run.The staff have very limited knowledge at hand of the key sites in the area or any practical information.Transfers etc were very expensive through them. Ended up going else where.

the most beautiful property i have ever stayed in , the staff were so friendly and generous! the food was delicious and the service was incredible!! highly reccomend!!

Very unique place!!! Expensive but I understand why... I had a great time here... I felt like I stayed in a Mayan castle (or pyramid)... It was a very UNIQUE experience... Thank you for making it so... Oh I accidentally took the safe key when I checked out... They were very gracious and understanding... I was able to FedEX back to them in a couple of days..

The location, the unique design and interiors, the pools, the staff.

the room was a little noisy

I cannot say enough good things about this hotel. It is truly a beautiful hotel. The pool is great. Perfect location within walking distance of the ruins. Rooms are spacious and beautifully decoration. Staff and service is great. Food is delicious.

Manifique hotel built on the ruins! Very original and great atmosphere!The perfummed product and personalized options are really nice

nice location by a lake

booming rock music until 5:00 am. no chance of a siesta next day as booming started again at 3 pm

Quiet and very cool architecture Low key & the perfumerie was great

The food was good, very local- not continental spas long as you k ow ahead you will be fine