3 Star Hotel

Hotel Sacbe Coba

Av. Principal S/N, Coba, Mexico View Map

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Hotel Sacbe Coba photo 2
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Hotel Sacbe Coba

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About

Comfortable Accommodations Hotel Sacbe Coba in Cobá offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Dining and Leisure Guests can enjoy a traditional Mexican restaurant serving lunch, dinner, high tea, and cocktails. Breakfast options include continental, American, buffet, à la carte, and vegetarian. The hotel features a garden, terrace, bar, and free WiFi. Convenient Services The hotel provides free on-site private parking, a paid shuttle service, bike hire, and a tour desk. Additional amenities include a minimarket, daily housekeeping, express check-in and check-out, room service, and free WiFi. Location and Attractions Located 55 mi from Tulum International Airport, the hotel is near attractions such as Cobá Archaeological Park and Tulum. Guests appreciate the attentive staff and excellent service support.

51 Reviews

7.9Good
Cleanliness
9.2
Staff
8.3
Location
8.6

What Guests Say

  • “The staff was very friendly and the location was good.”
  • “The hotel is in a nice location in Coba, within walking distance of the lake and Coba ruins. The restaurant attached to the hotel was…”
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Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Airport Shuttle
  • Non-Smoking Rooms
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Room Options

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Exclusively for Priceline members Details

Standard Double Room1/4

Standard Double Room

216 sqft • 2 Double, 1 Queen

  • Accessible toilet
  • Air conditioning
  • Bath or Shower
  • City view
Standard Twin Room1/3

Standard Twin Room

216 sqft • 2 Double

  • Accessible toilet
  • Air conditioning
  • Bath or Shower
  • Cleaning products

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.9
    Good

    Based on 51 reviews

    Location

    8.6

    Cleanliness

    9.2

    Staff

    8.3

    Overall Quality

    7.9

    Pros +

    • The staff was very friendly and the location was good.
    • The hotel is in a nice location in Coba, within walking distance of the lake and Coba ruins. The restaurant attached to the hotel was excellent. Only four rooms in the hotel so it felt very private. There was free parking and friendly staff!
    • Nice room. Good air conditioning

    Cons -

    • The room did not cool down with the air conditioning and the tv did not work.
    • The entire bathroom gets wet when you shower. Not a huge issue, but makes for some slippery floors!
    • no water pressure in bathroom sink. No blankets.
    Business Traveler (6)Solo Traveler (15)Traveling as Couple (47)Family with Young Children (46)Family with Teens (2)Senior Traveler (4)Group Traveler (27)Total (88)
    7JohnPosted on: 8-5-2016

    The staff was very friendly and the location was good.

    The room did not cool down with the air conditioning and the tv did not work.

    10AmyPosted on: 12-19-2015

    The hotel is in a nice location in Coba, within walking distance of the lake and Coba ruins. The restaurant attached to the hotel was excellent. Only four rooms in the hotel so it felt very private. There was free parking and friendly staff!

    The entire bathroom gets wet when you shower. Not a huge issue, but makes for some slippery floors!

    8PhylissPosted on: 2-15-2025

    Nice room. Good air conditioning

    no water pressure in bathroom sink. No blankets.

    1PlaiaPosted on: 7-6-2024

    Good location

    Dirty, nobody at the recepción desk, lizard, giant moth, sheets that were smaller than the bed. Dirty again. Nobody else but us. Construction work next door early in the morning. Did I say dirty already? Moldy coffee remains…

    2AmandaPosted on: 12-6-2023

    These are the pictures of hotel down the street. This hotel isn't open.

    Misleading on the hotel, staff didn't speak English and difficult to understand through translater.

    8CarolynePosted on: 11-21-2023

    clean , good restaurant, nice swimming pool. we were the only clients...

    a bit noisy during night (roasters were singing..that,s life), don't know if Hotel Sacbe still exists because we were transfer to the Hotel Maya a few hundred meters ahead and it seems to be the same hotel (not much explication were given).

    9UnknownPosted on: 10-11-2023

    The proximity to the zona archeologicalThe kindness of the personalThe breakfastThe size of the bed and the room

    9MarkPosted on: 4-21-2023

    Like Mexico was 30 years ago. A gem hidden in an unlikely place, above a tienda that said "Mexican Wal-mart." Overlooking a small backyard/orchard with limes, ciruelas, mamey, bananas, limes, bitter oranges, chickens, many song birds. A delightful, small open air palapa restaurant on that second floor that was closed for the evening, where the family graciously, even encouragingly permitted all 10 of us to eat our dinner and hang out and have our beers. The tienda was very well stocked with fresh tortillas and baked goods, fruits and veggies, including large pineapples in season, a small pharmaceutical cabinet and household goods. Very, very friendly family run business. Seek out places like this if you want to truly experience Mexico, and get away from the congested tourist traps.

    No reflection on the business, but there is no ATM in Cobà.

    3DianePosted on: 3-13-2023

    The hotel was in the middle of town and close to the ruins. There was a nice store below that had all kinds of food and drink options. The room was simple, but pleasant looking.

    They had a restaurant but could not offer most food and drink items on the menu. It seemed like there was only one person working there. You must climb a full flight of stairs with your luggage to get to your room. No help offered. The bedroom had bugs all over, including the toilet, on the floor, and in the bed. The neighbors' cats had a huge fight in the middle of the night and the roosters crowed numerous times throughout the night. We checked out after one night and stayed at another location.

    7JanPosted on: 2-8-2023

    Neutral Smell of bed and room. Internet a bit weak but works mostly fine. Moskito Nets at the windows had no holes but were sometimes not neatly attached to the frame. This can be fixed with some tape however. Bathroom seemed renovated. No breakfast available but there is a store right under the hotel that sells fresh fruit, and the hotel provided bowls and cutlery, so we had fresh guacamole every morning.

    Bit dirty behind de mosquito nets. AC air smells like wet soil and should probably be cleaned, but at least. worked.

    10JanuszPosted on: 2-5-2023

    Very nice hotel, great location to explore the archaeological zone. There is a grocery store under the hotel, very tasty Mexican breakfast (rolls). I recommend it with a clear conscience...Secure parking for your car ???

    9HelenaPosted on: 1-1-2023

    limpio y comodo, buena locación

    smelled like cigarette’s smoke in the walls

    10JonathonPosted on: 12-19-2022

    Excellent location and lots of thought went into the decoration of the place which made it very charming.

    The signage directing guests where exactly to enter and check in is unclear or incorrect. There also needs to be some posted instructions for what to do if they can't find a staff member. We were able to find them but we weren't sure who we were talking to till they started helping us.

    8SarahPosted on: 11-14-2022

    Good location.. easy access to Coba ruins.

    Initially no electricity although we did arrive early. There were building works going on which were rather noisy but stopped in the evening so not a huge issue.

    8AgnesPosted on: 8-25-2022

    The room was basic but very clean and comfortable. The bathroom was nice and clean. The air-conditioner was good and powerful. It was close to the Coba Ruins (if you have a car). There was also a little supermarket on the first floor so you can get snacks for visiting the ruins.

    The restaurant was not open for dinner or breakfast.

    7RenatePosted on: 8-8-2022

    Nice place, nice pool, location close to Chichen itza but a bit noisy so close to the road

    6MichaelPosted on: 8-7-2022

    The staff is kind. The room is clean. It is quiet at night. It is close to Coba ruins. It serves purpose as a one night stop to see Coba ruines.

    The room is very basic. The AC is old. The town and the general area around the hotel are dirty.

    1AlainPosted on: 3-26-2022

    Nothing went well. Bottom line. NOTHING!

    The owner/manager was very suave, showed me to my room, #12, saying, it had no air conditioning. It seemed quiet, but right above the outside kitchen of the neighbors, smells of smoke and whatever else... Sitting outside was impossible after 3:00pm due to the sun hitting, pounding, directly on the passageway; had to either go into the room, without A/C, or take a walk in 35°C in the shade... there's no shade though!At 11:00pm, the electricity of the hotel was shut off: no light, no ventilator, impossible to even stay in the room! I went to the shop under the hotel and complained, and they reconnected the electricity, but it was so hot I couldn't sleep.The next day, I discovered that my Mexican neighbors in room #11 had A/C, and that it was working just fine! They had booked through Booking.com too, and they paid the same price! So the man helped me get someone (the manager was nowhere to be seen!)... Finally, some general manager or else appeared. It took another hour plus until he brought the remote control for the A/C of my room: it worked just fine! By then I was more than fed up with the place, and I asked to shorten my stay, from three nights to two, staying one more night (it was 5:00pm by then!), and leaving the next morning... The man sort of agreed and said he'd be back with the money...The hotel manager showed up instead. He insisted I take a refund for two nights, saying it would make him feel better. I ended up accepting, but as soon as I took the money, he told me I had to go away, that I could not stay there that very night! HE KICKED ME OUT!I managed to find a room nearby, at the ITZA COBA. It was cheaper! It had A/C, a pool, included breakfast, and the staff was great!SACBE and MAYAHAU are run by the same family clan, and both are pitiful... What they didn't make during the pandemy, they try to recover ripping off the foreign customers, ESTRANJEROS, not the Mexicans!

    8AntoniaPosted on: 2-16-2022

    Bed was comfy. Room was nice but a liitle outdated.

    We expected a hotel, but we just found stairs over the minimarket that led to the rooms.So we had to look for someone to give us the keys.. For sure not worth 52$ we paid for one night.. Dogs were barking all night long..

    10EwelinaPosted on: 1-23-2022

    It's a hidden gem in Coba. Rooms are super clean and comfortable with comfy beds and hot water. There is also a big shared terrace where you can eat breakfast, drink coffee (which is available at the hall) or just have a beer in the evening. They also offer laundry services. The staff is super kind and helpful, we felt at home! I would love to come back.

    I liked everything!

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle
    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Themed dinner nights

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsGuests age 1 and older are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Location

    Hotel Sacbe Coba

    Av. Principal S/N, Coba

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