Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 2 Verified Reviews
Well located in the Centro district of Playa del Carmen, Hotel Cielo is located a 5-minute walk from Playacar Beach, 300 yards from ADO International Bus Station and a 5-minute walk from Playa del Carmen Maritime Terminal. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is a 1-minute walk from Playa del Carmen Beach, and within half a mile of the city center. Each room has a flat-screen TV, and certain rooms at the hotel have a city view. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. Church of Guadalupe is 2.1 miles from Hotel Cielo, while Xel Ha is 29 miles from the property. Cozumel International Airport is 21 miles away, and the property offers a paid airport shuttle service.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Cielo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 25 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that a small refundable deposit is payable for beach towels.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
Cons -
Business Traveler (1)
Solo Traveler (14)
Traveling as Couple (12)
Family with Young Children (18)
Senior Traveler (1)
Group Traveler (5)
Room Options
Quadruple Room
251 sqft • 2 Double
Room Details and Photos
Basic Triple Room
251 sqft • 1 Double and 1 Single
Room Details and Photos
King Room
225 sqft • 1 Queen
Room Details and Photos
Double Room
225 sqft • 1 Double
Room Details and Photos
Superior Queen
259 sqft • 2 Queen
Room Details and Photos
Family Room with Balcony
396 sqft • 2 Single and 1 Queen
Room Details and Photos
Triple Superior
259 sqft • 1 Double or 1 Single
Room Details and Photos
Family Room with Balcony
396 sqft • 1 Queen and 1 Double and 1 Single
Room Details and Photos
Location
Hotel Cielo
Calle 4 Entre La 5ª Y 10ª Avenida, Playa Del Carmen,