3.5 Star Hotel
Hotel Colonial Playa del Carmen
About
Conveniently set in Playa del Carmen, Hotel Colonial Playa del Carmen provides an à la carte breakfast and free WiFi. Featuring an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with a private bathroom. The property has a 24-hour front desk, a tour desk and luggage storage for guests. At the hotel, every room is equipped with a desk. Guest rooms in Hotel Colonial Playa del Carmen are equipped with a flat-screen TV and free toiletries. Popular points of interest near the accommodation include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 21 miles away, and the property offers a paid airport shuttle service.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Double Room
323 sqft • 1 Double
Room Details and Photos
Deluxe King Room
377 sqft • 1 King
Room Details and Photos
Standard Double Room with Two Double Beds
431 sqft • 2 Double
Room Details and Photos
Deluxe Room
377 sqft • 2 Single
Room Details and Photos
Junior Suite
485 sqft • 3 Single
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- I liked the cleanliness, the location was great, the pool was nice, definitely plan on coming again had a great experience.
- Location
- Location is awesome! Walking distance to everywhere
Cons -
- No Internet in the room, the Internet only work in Lobby area My room did not have a microwave.
- No internet in room and not good in public areas .Bed was extremely hard and uncomfortable. Room was very bare And in dark corner. Had to pay 5$ per night for fridge which advertising led me to believe was in each room..not even 1 bottle of water,
- Tiny space, shower water is not hot enough.
Business Traveler (13)
Solo Traveler (106)
Traveling as Couple (94)
Family with Young Children (36)
Family with Teens (1)
Senior Traveler (3)
Group Traveler (46)
Total (1810)
Daniel
•Posted on: 10-25-2021
I liked the cleanliness, the location was great, the pool was nice, definitely plan on coming again had a great experience.
No Internet in the room, the Internet only work in Lobby area My room did not have a microwave.
Ken
•Posted on: 3-21-2017
Location
No internet in room and not good in public areas .Bed was extremely hard and uncomfortable. Room was very bare And in dark corner. Had to pay 5$ per night for fridge which advertising led me to believe was in each room..not even 1 bottle of water,
Verified Hotel Guest
•Posted on: 1-4-2016
Location is awesome! Walking distance to everywhere
Tiny space, shower water is not hot enough.
Verified Hotel Guest
•Posted on: 12-16-2015
Location of the hotel is good, it's near by 5th avenue. Beach is 5 minutes walking distance. Central bus stations and some of the markets are near by. Pricewise, it's quite cost effective.
Front desk was quite rude. I was surprised that there wasn't any service available after 5PM or so. We had water coming out while taking the shower and there was no one to clean it or even front desk guy said he even can't provide any towel.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply. An official ID must be physically presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Hotel Colonial Playa del Carmen
Avenida 20 Entre 2 Y 4 Centro, Playa Del Carmen,
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