Hotel Río Puebla Centro

Very clean , friendly staff, decent prices.

Excellent staff. Ticks were found in my room. They move me promptly. Unfortunately a tick bit me in the other room. Good water pressure. Hot water. Room service. Staff printed documents for me.

Ticks & noise!

Nice room but noisy.

Not a nice part of town.

The room was spacious and had air conditioning . When the windows were closed, it was quiet from the busy road. The staff was friendly and helpful with how to get around Puebla. Comfortable beds and pillows and we had big fluffy bath towels and a hand towel. OXXO nearby to get bottled water and we enjoyed breakfast at Verde Corazón several times, just a 5 minute walk.

It was nice and clean.

It not really the happening area.. but is easily walkable to Centro

Comfortable and very clean, help with any amenities

The toilet was broken

Comfortable and very clean, help with any amenities

The toilet was broken

Big, clean spacious bedroom. I think the hotel is recently renovated, the room and bathroom all looked new. Nice shower, a 10 Minute walk to zócalo. Daily cleaning and fresh towels if you want. Good value for money!

The hotel does not offer breakfast, which is fine. But a little fridge or some coffee and tea facilities would be nice. There is an Oxxo at the corner.

I really like this hotel. the rooms are spacious and really clean and modern. Beds are comfortable. The shower has plenty of really hot water and the pressure is great. Short walk to everywhere you might want to visit. Huge market within minutes and 30 seconds to OXXO. Nice, friendly staff.

My room, 202 was noisy at 0400 hrs. I preferred my previous room, room 201.

large bed, good wifi

There was no hot water for 2 days (probably longer-as we left on a second day). We told this to the staff few times on a first day they acted surprised everytime. On the second day they said that they have a problem and they will call an engineer.Very very old bed sheets, it had holes in some parts.Our room was on the first floor, no sound proof, very noisy at day and night, you can hear absolutely everything from the outside and the reception area.

I really like this hotel. the rooms are spacious and really clean and modern. Beds are comfortable. The shower has plenty of really hot water and the pressure is great. Short walk to everywhere you might want to visit. Huge market within minutes and 30 seconds to OXXO. Nice, friendly staff.

My room, 202 was noisy at 0400 hrs. I preferred my previous room, room 201.

I stayed in this hotel 7 years ago when it was brand new….it still feels as new. The rooms are spacious, the beds are super comfortable and the shower has great pressure (and very hot water). This hotel is immaculate and I would say it’s the best bang for your buck. Helpful staff, great location and very quiet. If I were to come to Puebla again I would stay here without a doubt.

Everything was perfect.

The room was very nice and the staff was very helpful. Close distance to the historical center of Puebla. I definitely recommend it!

The location is only a 10 to 15 minute walk to Zócalo plaza and other important sites are all walkable. The hotel is very clean. They leave the doors open of the vacant rooms, so I could see that all the rooms were clean and tidy, not just mine.

The street it is located on is run-down and ugly, but it's a safe area. At night, the street and those near it become a total ghost town. Totally empty. But the good thing about that is that it is extremely quiet at night, so no street noise will keep you from sleeping. They don't serve breakfast, and you will have to walk a while to find a restaurant that does. However, there is an Oxxo convenience store on the corner. I would buy coffee and muffins there in the morning and take it back to the hotel.

Staff couldn't speak English at all, however they were willing to try and communicate (unlike other hotels we stayed in) and we used our phone translator. They were always pleasant and happy to see us. The rooms were very affordable and spacious. Location was very good and central.

No AC. It was very hot in Puebla at the time. The hotel is used 'by the hour' if you get me and whilst i didn't see any of this, some of my group did. Though no issues and I guess 'each to their own' as we say, but that might put off people so be aware of this. Didn't bother me really.

Nothing to like at this place, unfortunately.

Location is in a sketchy part of downtown full of informal vendors (ambulantes), it is right in the middle of a strip known for prostitution, so the there are 'working' girls flanking the entrance whispering their services to the incoming males, once you enter the lobby there are 'johns' loitering while they awaiting their turn. And through the night you'll hear the foot traffic of high heels and male steps up and down the hallways. The rooms do not have windows, no AC or heat and are tiny. The trash can in the bathroom was half full with disposed of used towelettes and used toilet paper.I DON'T RECOMMEND IT.

Poor

No window in my room ... feel like in basement. Tv only one chanel works 50%... claustrofobic ... area with pay girs who rent rooms there ?

La atencion por psrte del personal

Las luces decorativss alumbraban demasiado

location

lock ofventilation

Good distance to the center

It was super loud from the street