Hotel & Spa Hacienda de Cortés

We highly recommend this one-of-a-kind hotel: Hotel & Spa Hacienda de Cortes. It is a magnificent historic site. The Pictures need to do it justice. The grounds are peaceful and magical, there is a beautiful pool area to relax, and the restaurant offers

This hotel is SIMPLY AMAZING AND UNIQUE! No words to describe its beauty! The food and service are superb. Can't wait to visit again.

Gardens

Location

Great surroundings and extremely nice staff

Some things in room need upgrading like a smart tv

The spa and breakfast were amazing!! The hotel is so beautiful, the parking easy and pleasant and the room was very spacious. It was a really nice first stay to see this place, really enjoyed it!

The TV didnt work and I know they said that you could call reception but we just didnt want to bother. The bathroom the hot water took a really long time to come out, we were in the fifth floor, and last room so that might be the reason.

THEY PUT US IN THE NEW SECTION , AT THE REAR . TOO MANY STEPS TO CLIMB

THE HOTEL HAD TO CHANGE OUR ROOM AS WE HAD BLACK WATER IN THE WASH BASIN AND TOILET

THEY PUT US IN THE...

THE HOTEL HAD TO CHANGE OUR ROOM AS WE HAD BLACK WATER IN THE WASH BASIN AND TOILET

AC wasn’t working properly. Maintenance tried to fix it but couldn’t and they didn’t change the room.

The original buildings and gardens are beautiful. The pool was nice and warm (but not too warm). The hotel was relaxed and peaceful - great for a lovely chilled out break. The restaurant was good with a wide selection of tasty food. The rooms were clean, a decent size and had lovely comfortable beds.

Not a lot. If I was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden!

A superb and breathtaking historical hacienda with amazing gardens, architectural elements, with peaceful and quiet surroundings. The staff were friendly and attentive to any requests. The restaurant offered a delicious and varied menu including a surprise breakfast buffet on Saturday. We enjoyed all of our meals there over a three day stay. The swimming pool is simply amazing and the water temperature was perfect. The room had a/c and all the expected amenities. The shower also had great water pressure and was very clean.

The jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

beautiful location , amazing pool and great breakfast

small bed, room a little bit outdated

This place is amazing! The whole hotel is a work of art, the food is great and very creative, the staff is very friendly and keep a close eye on their clients. I haven't used all their services and facilities, but I certainly will on my next visit!

The surrounding of the place is very chaotic and hard to get to.

the breakfast, bufete and the temperature of the pool

the room could be more confortable

the breakfast, bufete and the temperature of the pool

the room could be more confortable

Breakfast is not included

Lots of mosquitoes and the floor is dirty

the hacienda look and feel is nice.

the brunch buffet and the restaurant prices are excessively high

The facilities

1) You can hear everything in the other room is like you are in the same one.2) The telephone shower was the only one working the regular did not work 3) breakfast is over rated, the place is amazing, staff super nice but the food is ok but for a quesadilla and chilaquiles 1.5K is a lot

poor staff

poorly trained staff shower didnt work came twice to repair made stay very unconfortablethe sunday buffet not worth the price

good location, nice gardens, the food was unremarkable and expensive.

better bread. Food with no great taste or presentation. Salads with not so fresh products. Nosy at times because of the surroundings

beautiful room, loved the pool

they need more staff at the pool