4-Star Hotel

Novotel Mexico City Toreo

Av Primero De Mayo 120 Torre 2 San Andres Atoto, Mexico City, - Mexico

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^$86

per night

4-Star Hotel

Novotel Mexico City Toreo

Av Primero De Mayo 120 Torre 2 San Andres Atoto, Mexico City, - Mexico

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Top Amenities:

Free Internet AccessHealth ServicesAirport ShuttleRestaurantSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly

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Guest Rating

8.7

Very Good

Based on 622 reviews

Location Of Hotel

8.1

Hotel Cleanliness

9

Hotel Staff

8.6

Overall Quality

8.7

Show 1 Verified Reviews

About

Located in Mexico City and with Soumaya Museum reachable within 2.8 miles, Novotel Mexico City Toreo has concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. The hotel has family rooms. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. A continental, American or vegetarian breakfast is served at the property. Guests can use the business center or relax in the bar. National Museum of Anthropology is 4.5 miles from Novotel Mexico City Toreo, while Chapultepec Forest is 5 miles away. Benito Juarez International Airport is 14 miles from the property, and the property offers a paid airport shuttle service.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 13:00

Pets:

Pets are allowed on request. Charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Health Services

Airport Shuttle

Restaurant

Spa

Pets Allowed

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place

Airport shuttle (charges may apply)

Facilities for disabled guests available

Family rooms

Free Wi-Fi

Kid-friendly dining

Non-smoking property

Pets allowed (charges may apply)

Restaurant(s)

Spa/sauna

Guest Rating

8.7

Very Good

Based on 622 reviews

Location Of Hotel

8.1

Hotel Cleanliness

9

Hotel Staff

8.6

Overall Quality

8.7

Pros +

Hotel was very clean. Decorations were stylish. Staff were very nice. Amenities were good.

Cons -

I paid extra for a suite with a tub. The A/C wasn't working when we got there. We asked for it to be looked at and for extra coffee pods while we got food which wasn't done when we came back. Then we realized the jets for the tub weren't working. We called the front desk who told us to call maintenance about the A/C and tub jets, we didn't want to bother with that at this point in the night so we left it as is. They sent up maintenance long afterward anyway which was just unnecessary at that point having already used the tub without jets. Afterward, we noticed the sink drain was stuck so we couldn't use the sink for the whole night. My girlfriend goes to turn the table side light on to read while I go to sleep and the light is flickering non-stop. Just felt like the room was falling apart. Not worth the price we paid at all.

Business Traveler (157)

Solo Traveler (77)

Traveling as Couple (155)

Family with Young Children (164)

Group Traveler (45)

Total (622)

6.0

10/30/2024

Hotel was very clean. Decorations were stylish. Staff were very nice. Amenities were good.

I paid extra for a suite with a tub. The A/C wasn't working when we got there. We asked for it to be looked at and for extra coffee pods while we got food which wasn't done when we came back. Then we realized the jets for the tub weren't working. We called the front desk who told us to call maintenance about the A/C and tub jets, we didn't want to bother with that at this point in the night so we left it as is. They sent up maintenance long afterward anyway which was just unnecessary at that point having already used the tub without jets. Afterward, we noticed the sink drain was stuck so we couldn't use the sink for the whole night. My girlfriend goes to turn the table side light on to read while I go to sleep and the light is flickering non-stop. Just felt like the room was falling apart. Not worth the price we paid at all.

Room Options