Hotel Casa Dulce Maria

Character and location

No it was a pleasant experience for very reasonable price

Lovely staff. Beautiful courtyard and area for breakfast (included in price.)

No hot water for shower and AWFUL bed.

Just the location and the lobby

The room was in bad shape, they gave us 2 bath towels and two super tiny towels . There was a shampoo container that resembled a cheap fabric softener and one tiny soap. The bathroom had mold on the ceiling, the bathroom door made a squeaky noise and all the furniture was huge for the tiny room, old and in bad shape.

Staff was very friendly and respectful, room was big and it had a huge bathroom.

The only negative was the parking, it was a block and a half away. In a very secure place which was nice .

No breakfast taken at the hotel!

Hotel is located too close to a disco bar and it was way too noisy to sleep, on top of that building demolition was in progress after midnight next to the hotel and can’t get a sleep at all! The two nights I stayed there were like a nightmare!

Location of hotel is close to main Plaza.

Restroom is too small and hard to get in and out off due to door being so close to sink. Check out experience was horrible. Staff member Bianet was not pleasant but rude and had us waiting with no explanation of what the delay was for going to open the door of parking structure where our car was parked. When we asked the delay she just answered "I'm on my way to open the door" but still had us waited around 10 more minutes.

we discovered that money had been taken from her purse, and a cherished rosary she got in Spain was missing.

we discovered that money had been taken from her purse, and a cherished rosary she got in Spain was missing.

The decorations were really nice.

Staff was loud early in the morning. Woke me and my granddaughter upThe WiFi was horrible. I had work to do and I was not able to complete it. The WiFi is one of the reasons I chose this hotel to stay. Do not promote it if you are not going to meet the need.

Location excellent. Cold pool so refreshing. Restaurant and cafe right by the pool.

Older but very well maintained for 1958 build! Shared balcony but didn’t use. AC was smelly, stale water maybe.

Within walking distance of town square Includes parking, which is 2 blocks up.Hacienda style hotel, with great central space.

Room was small and restroom was very small, odd situation to get in and out. They offer breakfast on their site, but we did not receive food, they say they no longer offer it ?

Location has a very good and a very bad factor. It's very close to the plaza, that's convenient. There's an open patio bar right across the street which is open until 3am, that didn't let us rest. We stay here for 3 days, People start working in the morning, that is fine but they talk one to another at the other side of the patio very loud! I had to ask around 7am to don't be so loud we couldn't sleep! I had a room right in the middle of the patio, across the water fountain, right in the middle of all the action.At the moment of check out, we were told we need to wait so they can check our room, guy after 20min, comes back with a dirty towel with they are saying they are going to charge me for the towel. I was in shock! I asked why do I need to pay for a towel that only need to be send to the laundry, they argue that that stain is not going away because they just try to wash it and it didn't work. My husband grabs the towel, goes back to the room wash it and comes back with a clean towel. They said they are still going to make me pay for it because it's not completely clean! Are you kidding me?!?!?! it look pretty white already, do you expect people to not to use your towels or WHAT??? If you are staying here READ the paper they make you sign when you check in, that said that dirty towels and I don't know how many things you will be charge if they are not in good shape. (Checking in they said sigh here at the bottom, and you don't keep a copy) Never coming back.

You can hear everything outside of your room. All employees were loud at early hours in the morning. I'm not saying they can't talk, but the design of the patio and the house make it a very enclose sound, you can hear everything from side to side if you speak with low voice. We party like everyone else in Tequila, we did not want to be waken up by employees early Saturday or Sunday morning. Club across the street IT'S LOUD, you can't control that.Your employees make us feel extremely upset when they wanted me to pay for a towel, stating that it was too dirty, specially after my husband wash it and it look clean. We travel all over the world and never seen something so stupid. It's not about the money, the ridiculous scenario we had to face.One more thing, parking is a block down the street and it covers you until 12pm. Anything after that you have to pay extra per hour.

Beautiful location and very historical atmosphere.

No parking on premises. Old school room key with difficult to use deadbolt. Old school AC unit. Small room with no luggage room. Bed was hard!

The hotel was centrally located.

This hotel is old and has not been kept up. The towels in the room had big holes, the room smelt terrible, only 1 bath towel per room and the load music from across the street kept us awake until 3:30 am. DO NOT STAY HERE!

Location and atmosphere. Staff were friendly.

Parking is a bit scary and far anway especially when reception staff emphasize that damage or theft are not covered by the hotel. Last time we stayed there was a little breakfast but not this time.

Location

Dangerous broken corner on glass table top near bed. No internet in room. No on-site parking. And the off site parking wouldn't open until 8 am on our Sunday departure date. And parking attendants arrived late. Bathroom had to be cleaned before we could use it. No coffee pot in room, nor coffee service as promised. An extremely poor choice even at half the price.

Location

Space was very small and cramped. Closet and bed were old and need updating. Air conditioning went out, was not working. Restroom size was uncomfortable, it was Too small and the restroom door hit the sink.

I like the authentic vintage Mexican style it was I was looking for.

But I didn't like that you could tell it was the best taken care of. The AC was so old, it didn't work half of the time and the other times it was extremely loud. There was no ventilation in the room so it has that muggy smell to it.

Location is the top of this place! 2 blocks from center of city, surround of restaurants, cafés, shops, etc.

lots of noice from the common area of the hotel, it was very unpleasant to hear screems of kids, adults, late at night....

We were asked if they could inspect the room when we turned in our room key upon checking out. Had to wait until she came back out to tell us the room was okay. Found this insulting as if we were going to steal old towels or damage something. The electrical plug cover above the sink in the bathroom was hanging off the wall when we arrived but that was never fixed during our stay. So not sure of their standards and what is “okay”

Very decorative and location was great

The elevator had a mind of its own. Faster to walk the stairs