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Guest Rating
Good
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Show 23 Verified Reviews
Offering a swimming pool and beach front setting with magnificent views of the mountains and the Banderas Bay, this hotel is located just a few steps from two modern shopping centers. The rooms feature modern décor, air conditioning and ceiling fan. They have flat-screen cable TV and a balcony with Pacific Ocean views. The Hacienda at Krystal Grand Puerto Vallarta offers to its guests an all-inclusive experience with 4 restaurants offering international cuisine, seafood, deli-style food and freshly brewed coffee. There are also a snack bar, three lounges and room service 24 hours. Guests at The Hacienda at Krystal Grand Puerto Vallarta can enjoy shops on site, a fitness center and spa. Services like car rental and a business center are also available. The Hacienda at Krystal Grand Puerto Vallarta- All Inclusive is 10 minutes’ drive away from Town Center and 5 minutes’ drive from Puerto Vallarta International Airport and the Cruise Ship Terminal.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Food was ok
- The staff was so friendly and helpful. It was great that so many could speak English, but also great that some helped us with our Spanish. We stayed in the adult only side and really enjoyed that. The restaurants were very good. Would come again.
- The views and scenery
Cons -
- A lot of things. The floor above leaked through our roof onto our bedside table. There was a constant flow of water from the floor above in the bathroom. We did not get a new room. There was lightbulbs out everywhere. They failed to clean the room
- Some areas looked a bit worn, but they were fixing up different areas the whole time we were there. I¿m sure it is difficult to renovate while guests are using facilities and try to stay out of the way as much as possible.
- The food stale and bland
Top Quotes:
"Seriously, the nicest and most attentive staff around."
Business Traveler (1)
Solo Traveler (6)
Traveling as Couple (30)
Family with Young Children (12)
Family with Teens (1)
Senior Traveler (2)
Group Traveler (9)
Room Options
Junior Suite with Pool View
463 sqft • 2 Queen
Room Details and Photos
Junior Suite with Pool View
463 sqft • 1 King
Room Details and Photos
Junior Suite
463 sqft • 2 Double
Room Details and Photos
Location
The Hacienda at Krystal Grand Puerto Vallarta- All Inclusive
Avenida De Las Garzas Zona Hotelera Norte, Puerto Vallarta,
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