Buenaventura Grand Hotel & Spa - All Inclusive

Please note that the following policy will go into effect once the Mexican National Weather Center issues a hurricane watch to the area of Banderas Bay, Puerto Vallarta. Anticipated Departures – Clients with early departures due to hurricane threat will receive a certificate for the remaining unused nights. Certificate is non-transferrable and not redeemable for cash. Clients must re-book within 30 days. No Shows – No show penalties will be waived up to 3 days after hurricane strikes. Cancelations – There will be no penalties for all passengers scheduled to travel within 72 Hours or less before a hurricane strikes. Guests must cancel through the same channel they booked their trip. This policy applies to individual travelers only. For group reservations, please contact your Groups Executive. Special conditions apply for reservations of 6 rooms or more, please contact the Hotel for more information. This policy is subject to change without prior notice Please present official identification or passport at the time of registration. If you are staying with minors, please present CURP or documents that prove family ties and/or permission from the minor's parents.