Sheraton Guadalajara Expo

The matters and pillows

The room was small

Plenty of great amenities. Good kitchen and gym. Clean comfortable room.

Not a good location. Not near anything I was interested in.

cleanliness, business work friendly, food was good.

beds, pillows.

The beds are comfortable and the bathroom is bright and clean. They have nice toiletries in the bathroom. A well stocked room with ironing board, coffee machine, blow dryer, luggage rack, and great lighting.

The food at the restaurant is very sub par. Ate there the first night and did not return.

All facilities, room, bed, bathroom, pool area, bar, all lovely - very quiet and peaceful

Uber drivers didn't know hotel confused at pick up, couldn't charge meals to my room even though I left my credit card open, no robe. Walking from expo had some dark sidewalks.

We stayed at the HS Hotsson Hotel Guadalajara Expo for 10 days with my family. Its a very nice, modern and clean hotel. The staff is very friendly and helpful. We received excellent service from all their staff (Front Desk, Restaurant, Bar, Maintenance & Cleaning Staff)... The hotel location is perfect, you can find everything you need close bye. We will definitely stay here again on our next vacation through Guadalajara.

Everything is new. People and service is fantastic. Breakfast are good, bar is great, pizzas are delicious.

Dinner was not good. Food was regular

We were there a few days to attend the Expo Furniture, the location was perfect, the staff very helpful and friendly. We did like the food also, very fresh. We had a good size room and evething was very pleasant and clean.

The hotel charged me approx 100 more than the original booking price. Reported this was due to "taxes". Very unfair and dishonest.Food in the hotel bar was horrible. Overpriced and not edible.

the room and the restaurant were great.

2 elevators are insufficient for 11 floors and they did not work properly, in more than one occasion I had to use the stairs because the waiting time for going down or up was of 10 minutos approximately.

The hotel is very well situated between the EXPO and the Mall Plaza del Sol. Its opening was in Nov 2022. The rooms are spacious and offer standard comfort and service. Mini bar refill every day. The other facilities are also new and operated as per time schedule. Roomservice is 24/7

The laundry service: came one day too late- and has destroyed my suit; only after intensive asking the throusers were repaired and brought in the 3rd day.Rooms to the street are very noisy due to the traffic starting at 5 or 6 am- the corridors and areas have no AC!!! The food quality in the 24/7 restaurant might be poor - check your sushi!! ;)

nice, clean hotel, staff are helpful and Speak English well.

have the SPA available.

nice pool area

sports bar manager was pretty nasty

Clean, new excellent costumer service and good location.

Absolutely everything was great. The room itself, the extremely helpful staff. We had a problem with a booking tour. The receptionist had and hour-long call with the agency to make sure we’ll get our money back, as we don’t speak Spanish. They helped us to get a better tour. Excelent client service.The bed was great, really hard, nice bathroom and big selection at the hotel breakfast.

There just could be a Netflix, or Youtube in the TV. We weren’t able to play anything there, except tv channels. Everything else was great.

I loved the desks, it was a great place to work. Very comfortable, spacious rooms. I also enjoyed the lemon and lime water in the lobby. The restaurant was very nice and the staff was great.

No complaints.

location

The shower was clogged and I reported it and it was never fixed

Phenomenal restaurant,bar,Pool and staff! Very helpful and great atmosphere

Nothing. Everything was incredible

The friendliness of the staff and the cleanliness of the hotel were excellent.

The bedsheets were literally so rough they left burn marks on my arm. And the private airport transport service never showed up to pick me up.

Brand New Hotel, big and clean rooms. Excellent service