Holiday Inn Express Guadalajara Vallarta Poniente By IHG

Hotel location is great and breakfast was good.

Clean and comfortable

Being on the 3 rd floor. Not really pet friendly

Clean. Store & pizza walking distance. Lots of free parking. Nice breakfast set up

Construction out front made it hard to find driveway, in

It was really accessible. Even though it’s sort of to the edge of the city, being close to the periferico made it so that it was quick to get anywhere.

Nothing much… if I had to be picky for the sake of being picky then I’d say that the pool was a bit lackluster.

Space, rooms, staff

Parking, entrance by car (too sharp of a right).

Easy to reach and friendly staff

The breakfast could have been a bit more diverse but all in all not bad.

Nice room and comfy beds

Not enough breakfast for all the guest. Lack of utensils and food choices. They took forever to replenish the buffet.

Cuartos limpios

Cesar the cafeteria supervisor rudley picked up our plates we were almost done eatting this happened 2/23 8:54 AM check cameras to seat a family this was so embarrassing

Close to bus station, very comfortable & clean.Check in for 10 guests extremely organized & quick.Excellent van to take guests to bus terminal.

No bar off restaurant either in the hotel or close by

Hotel was clean and staff was friendly

Too much noice; construction and kids running in the hallway.. doors slam too much noice.

New hotel, friendly staff

The location in maps was wrong. Sent us ro back street

The hotel is very new - just a few weeks old in March 2023. I think that accounts for some of the hiccups. Its modern and generally comfortable. It is clean and the wifi worked.

Well, their listing claims to be "pet friendly" - but they charged us 500 pesos ($29.00 USD) - one dog - one night - that's about half the cost of an extra room. (and I was already paying for 2 rooms) Pretty high charge for supposedly "pet friendly" and higher than other hotels nearby. We frequently stay in Guadalajara and always travel with our dog. Hilton (for example) doesn't charge anything. So, that changes the value proposition. Their property is 100% paved. There is no green area for pets.Booking sent me a message at time of reservation, saying the hotel would charge my credit card, PRIOR to my stay. However, when I got to the hotel, they wanted (insisted) on charging my card, at check-in. I have been double-billed before, and it is a 3 month hassle of phone calls and emails to get it straightened out. I don't know whether the error was the hotel's or Booking's, but that's an annoyance that we don't need. Access to the hotel (its new) is really difficult. Its entry is right off a highway on/off ramp and Google maps wont get you there. Its somewhat dangerous for drivers. From the Hwy 15 northbound, you have to cut across the merging off/on ramp (2 hi-speed lanes) and stop on a dime to enter. That's unfortunate and as an engineer, I'm surprised that got permitted.But all in all, with some improvements, it could be a good place to stay. I didn't try the breakfast. It looked OK with several choices of hot items. Chilaquiles, scrambled eggs, some basics.We will try them again, in the future and see if it gets better.

Location

Parking

Good breakfast include.

Un poco sucio

I love the staff Very friendly

Very good and very friendly staff

I like everything

Exceptional

The room was nice and comfortable

It was all great

Very good