Hotel Santa Paula

Wonderful location, beautiful grounds, warm staff, and room was nice.

It was a bit difficult to find initially, but once I learned the roads, it was very easy. Also, it was a bit loud throughout the night, but it was not a problem, I have grown accustomed to it here in Mexico and love the great energy.

Property is in a great location. The staff are amazing. The restaurant is delicious. The pool is a plus. The place is just incredible.

I have nothing bad to say about this property

It was very comfortable and clean, well located and the staff was fantastic..

Staff was very friendly and the hotel was beautiful. The restaurant had excellent food for a great proce.

Everything was wonderful.

Picturesque, great views, great location, convenient restaurant, pretty little pool and nice staff !

It was a little hard to find but normal for Taxco

The property is charming, has a lot of character, and is maintained in excellent condition..

The small double room with a king bed was compact.

Staff were very friendly, and the location was excellent.

The room was smaller than I expected, and had no window.

The decor, location and staff were all top notch! The food at the restaurant was also great and great views from the terrace.

The ventilation system could be better

Stunning little hotel with beautiful rooms, a swimming pool and excellent views from the rooftop restaurant. The. location is very good - a 5 minute walk to the main square and church.

Nothing at all.

The hotel is very nice. Small but super. Stayed only one night would like to stay longer.

The room we stayed in the beds are not full double beds, so for a couple its bit tight to sleep comfortably if you use to full size or king bed. Not a dealbreaker and will stay here again.

Very nice and well mantained. Also nicely decorated

Close to noisy streets

The location is A+. The hotel is cute, lots of plantings & good outdoor space.

The noise. The room we were given looked out over an area where they were jack hammering concrete all day.

A beautiful hotel. All decorations are very thoughtful and promote a sense of unity and coziness. Beds are very comfortable. Water pressure is strong—a great shower. Excellent attitude from all personnel. Hotel is romantic and a good place for that type of thing.

My room was on the street and there was too much noise and some exhaust and early morning car and motorbike noise. Next time I would request a different location. Pool is tiny. I did not use it however. Internet service is spotty and needs to be improved. Breakfast is not available in the restaurant until 8:30 am and that is a little late and wastes some valuable time in the day. I suppose you can walk to another location if it does not upset your morning routine. Interior room lighting is not successful and could use a thoughtful review.

The location was good, The place is OK. It was a pretty little hotel, but the value was not there. It's not terrible, but it is not great.

The room I got was in a viewlwless corner, even though the place was empty.

Great service and great decor. Restaurant was excellent.

No air conditioning.

Perfect location, wonderful people. Clean, quiet, comfortable room. Highly recommend.

Location was great. Great views and great staff. The water was hot and the room was clean. The only issue was that the room opened to the street and the street was loud with vendors and people walking by. The hotel was beautiful and I would stay there again. I enjoyed the pool with warm water and beautiful scenery.

Everything was great. I’d stay there again on a top room that is much quieter.

This hotel was so charming and cute, the rooms were clean and very well kept, the staff was amazing and so helpful, and the location was very central which meant that we could walk anywhere in the town really easily! In addition the little rooftop restaurant attached to the hotel was delicious and some of the best Chilaquiles I have ever had! Overall this place was great and I would highly recommend staying here!

I have zero complaints!

It was clean and staff was friendly and willing to answer questions

I had a pleasant experience. No complaints

Great location, gorgeous atmosphere and generous staff.