Ramada by Wyndham Acapulco Hotel & Suites

The view from the Balkon, amazing

The staff very friendly

Its extremely noisy all day if you want to rest after a very long day of fun on the beach… forget it … the noice its super load from the outside. The cars. The music the people… first and last time I book there

The location was ok. The most I like was they allowed us to stay with our pets. Hotel personnel was kind and helpful.

Hotel was destroyed by hurricane Otis about two years ago and it’s partially recovered. Facilities are partially restored which makes the hotel uncomfortable and unfriendly. Room was clean but very noisy, you can hear everything from outside. I understand the rates are higher on this time of the year but I found it extremely expensive taking into account the conditions of the hotel.

The view and the pool amenities

The cleaning of the room bathroom has mold on the corner room 406 and actual hotel need improvementonthe cleanliness

Clean, excellent reception and location.

The balcony view was I incredible & it was a walk across the street to the beach. The room was lovely & comfortable with the help of AC. There was a fridge, microwave & induction stovetop. Thankfully I had my own food & utensils with me. The pool was nice & clean and there was a restaurant beside but I did not try out the food.

This is a Ramada Inn. It was a real shame that there was not one cup or glasses to use. No coffee maker. Because of this I will give this hotel a lower rating then I would have. I feel this hotel is a bit ridiculous In it’s standards. And slightly rude at reception but no overly.

The staff was nice.

Incredibly noisy with street traffic, music, fireworks. One of the two elevators was broken and had been so for months. The wifi was very unreliable. Most of the time you could not connect, and when you did it was too slow to use. Lots of drunk people outside the hotel.

Room was clean, but the facilities were ran down and old

Advertising pictures from hotel looked like the hotel is in good shape, not the current situation

Amazing view from the rooms, right in front of the sea, 5 min walk to the beach, a little noisy from cars but with air-conditioning noice was minimised easily. Safe area, mainly locals, , almost empty beach , if you need to cook, it has everything just bring a small pot for cooking, that works on electric stove, (steel) if you need to cook. Has refrigerator, microwave, little stove(electric), beautiful space, next to xoxo and chedrauli. Easy evening

Internet has problems. Ask for a room with good location for internet from beginning. Noice from street is not great but manageable

Bed, pillows are nice and new, overall clean room, bathroom is very nice condition as well. AC is located perfect, and it’s new. Seaside view.

Noisy, road underneath and mostly due to you can’t close windows firmly.

My stay at the Ramada in Acapulco was a mixed experience. To summarize:The ease of checking in was great. The staff on the desk were very helpful and patient with my limited Spanish.The view once we got to the room was fantastic, it overlooked the bay. It was a continuous ocean view and I challenge anyone to find a better view to wake up to in the morning.This was compounded by having chairs to sit out on the balcony and enjoy the views and sunsets over the bay. In this case, it was 5 star.The rooms were clean and we knew because of the smell of bleach when we walked in to the room. This is understandable considering there is a standard 12pm check out time at this hotel. Ideal for late risers but not so much for poor cleaners and early check ins.

The bed linen was notably very old, the white had turned grey and the pillows, though soft, were lumpy. I also found some very long hairs in the bedding too.It must be noted that this hotel advertises having a kitchen suite and mini fridge. Both were present, however not particularly useful considering there was no access to cutlery or plates. Not even a complimentary coffee. We had to buy some plastic ones from the local store (conveniently located around 5 minutes walk away from the hotel). This is easily remedied if you are able to tear yourself away from the ocean view. However, it does defeat the object of paying for the kitchen suite if you must bring food, and kitchenware into the hotel room. It does force one to use the restaurant for at least one night, which I thought was clever by the hotel, but disappointing considering that we had booked this hotel to be able to cater to ourselves on the trip.As a result of our lack of kitchen utensils, on our first night, we decided to use the restaurant for coffee. I went down to the restaurant and ordered from a very polite gentleman who the proceeded to make the coffee using the microwave in the kitchen. I wouldn't have had a problem with this, until the man charged me $80 for microwaved Nescafé instant coffee. Being from Mexico City, I could have bought the same two cups of coffee from the street merchant outside of my apartment for less. Disappointed was an understatement here, we did not use tbe hotel restaurant further than this.The room also promised a television. This television did not connect to the service the whole time that we were there. I have not taken this into consideration for the stars on the review, because watching the boats and the ocean was way better than watching a light show out of a plastic box. But I must write here, that I did pay for this service and did not receive it.Location for this hotel seems great, it's literally on the beach front for Playa El Anzuelo.

The property was nice, the rooms were nice size, clean, air conditioning, big windows with a spectacular view to the ocean. Staff on property were nice. Beach was just a walk across the street. They let us stay in the pool after checking out.

I did not like all the noise from the traffic and the near by bar outside you can hear everything. Wish the windows were sound proof.

The hotel is run down and needs a lot of upkeep!! The staff do what they can but the facilities do not help if they are broken or just plain old and ugly.

The furniture looks as if it was from a Thrift store and has been donated to the hotel. The sofas sink in when you sit. The remote control of the TVs have tape to hold in the battery. The Air Con in the room had to be fixed by the technician that was called but otherwise it was only blowing HOT and Humid air.

We had a room on the 10th floor..the view was wow!!! Floor to ceiling windows looking directly at the sea. There were restaurants and bars near the hotel. It was about a half hour walk to see the cliff divers!

Nothing! The hotel is near the old town and a bit away from the mainstream clubs and bars. That really suited us but may be an issue for others.

Nice view, close to beach

Wifi did not work almost. There were no glass or spoon or anything else of cookware, but was microwave and cooker.

Furnishing was sparse, but we just needed to sleep and get up to connect with our cruise. Perfect for that.

The room was noisy. (Traffic noise).

it’s okay, very average.

it does not have a beachfront… it’s across the street!!! windows… thin as paper so all the noisy street is right on top of your ears… faucets constantly dripping. The parking lot seems okay, but one drives a bit further and omg… awful. I could go on and on.

decent location, but it was an old building that seemed abit run down and deserted. I like the open balcony and theroom

older building that was quite deserted

The room had a nice view over the bay of Acapulco and there was a good water pressure in the shower.

A very tired and old hotel, this place feels like it hasn't had any proper maintenance in years. No stable wifi connection, it keeps droppingThe area the hotel is in, isn't the greatest and quite far away from everything

location, view and extremely friendly staff on the whole

not their fault but we lost internet at a critical point