We Hotel Acapulco

Location and excellent room service

Only odd thing is thw unfinished part of the hotel

The rooms were clean and well kept, there were hardly any other hotel guests so it was quiet.

When I booked the hotel room it stated there was a complimentary breakfast buffet, however upon arrival we were told there was no breakfast as the hotel restaurant was not built yet. Also, the staff at the pool overcharged us for drinks.

I enjoyed my stay at this hotel. They helped me a lot as I need to wait until 11 PM for my bus. Kept my belongings safe & then managed to get a taxi for me. The staff were friendly. Bed comfort. Pool was great too. I would have preferred a balcony overlooking the sea instead of the pool but it was only 1.5 days.

Pleasant

Better to get a smaller room, the junior suits are facing the street and the bar in front plays music until very late, you can literally hear everything from inside the room,

Pools,location,price per night

I had to leave,wish I could have stayed longer

Everything was neat, ready, clean, the staff very attentive, friendly and helpful!

Location. Staff. Clean rooms and other areas.

Internet was not that strong. No restaurant.

It’s close to the beach many restaurants near by also they have good staff very clean the rooms are good bed is perfect for the price is very good

The car parking

Reasonable price (compared to other disastrous hotels around). Nice room and facilities. 2 large shopping malls next door to buy cheaper food.I recommend it.

Acapulco is a city to avoid.

Location is great, pools are very warm

Wi-fi, no refrigerator

I liked the condition that the hotel was in, the room was clean and the staff was nice. We did not use the pool though it looked nice and big.

The parking lot, it was a real problem. Its tiny.I have an Altima which is a large car...I struggled to park in that miniscule underground parking lot.

Good sized clean room. friendly staff.

The hotel is still struggling to recover from the hurricane. hard times. I wish them well

Great location! Close to various beaches and dining options. Friendly staff and clean rooms every day will definitely be back!

safety, parking and service

considering the impact of Hurricane Otis on Acapulco in whole. There is NOTHING to complain about.

Pool, I did not use, Room was ok, The A/C runs slowly but once got in temperature was ok

The parking was an issue, First you have to go with the security man in the main entrance of the hotel to tell him to open the gate. Every time yo go in or out

Friendly staff help full

Over charged requested three separate rooms. Was put in a room with 3 beds. Had to get an additional room Bathroom was falling apart broken tiles on floor of shower upon arrivalBathroom is the same temperature in as out side the building 

Small hotel with a good size pool. It has a nicely fitness center and it was located on the bus line. Location is good if you want to use the ferries or go to see the cliff divers

Gym did not have any fans or AC. No towels provided for cleaning material. No pool towels so you need to use the ones in your room. No Ice, No coffee only tea. TV is not a smart TV

The pool not to many people was Great ?

Last day workers working to much noise

location is good.

AC outdoor placed in the lobby make it really hot when we come out of the room.

Great beds

Parking, no restaurant, a cock roche