2 Star Hotel
Capital O Hotel Los Caracoles, Acapulco
Blvrd De Las Naciones 1300, La Poza, 39370 Acapulco De Juárez, Gro., Mexico, Acapulco, Mexico View Map
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About
Comfortable Accommodations Capital O Hotel Los Caracoles in Acapulco offers 3-star rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a work desk, seating area, and free toiletries. Leisure Facilities Guests can relax in the outdoor swimming pool or enjoy the lush garden. Free WiFi is available throughout the property, ensuring connectivity. Convenient Location Located 1.8 mi from Barra Vieja Beach and 1.9 mi from General Juan N Alvarez International Airport, the hotel provides easy access to local attractions. A restaurant is located in the surrounding area. Guest Services The hotel offers a 24-hour front desk, paid off-site private parking, and soundproofed rooms. Guests appreciate the room cleanliness, convenient location, and attentive staff.
19 Reviews
- Cleanliness
- 7.3
- Staff
- 7.2
- Location
- 7.5
What Guests Say
- “Clean, affordable and well positioned.”
- “Quiet room at the back”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Standard Three beds
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4Standard Two Beds
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4Standard
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
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What Guests Loved
Based on 19 reviews
Pros +
- Rooms as expected
- Disappointing
- Clean, affordable and well positioned.
Cons -
- Pictures are misleading, several pictures in the publication have nothing to do with the facilities, starting with the first one. Other pictures with swimming pools or jacuzzi are not part of the hotel facilities.
- Some dude was able to open my room with his room key. In the middle of the night I heard my door open and the light came on I ran to the door and this guy was confused to find people in the room. I grabbed his key to see what room he was staying in and It was a different room.
- Some dude was able to open my room with his room key. In the middle of the night I heard my door open and the light came on I ran to the door and this guy was confused to find people in the room. I grabbed his key to see what room he was staying in and It was a different room.
Rooms as expected
Pictures are misleading, several pictures in the publication have nothing to do with the facilities, starting with the first one. Other pictures with swimming pools or jacuzzi are not part of the hotel facilities.
Disappointing
Some dude was able to open my room with his room key. In the middle of the night I heard my door open and the light came on I ran to the door and this guy was confused to find people in the room. I grabbed his key to see what room he was staying in and It was a different room.
Some dude was able to open my room with his room key. In the middle of the night I heard my door open and the light came on I ran to the door and this guy was confused to find people in the room. I grabbed his key to see what room he was staying in and It was a different room.
Clean, affordable and well positioned.
Needs mosquito netting on the windows.
nothing!
dirty, uncomfortable, air conditioner not working, bunch of tiny cockroaches in the room, just an awful, disgusting experience.
nothing!??
dirty, uncomfortable, air conditioner not working, bunch of tiny cockroaches in the room, just an awful, disgusting experience.
Quiet room at the back
Danger. Do not stay here. My motorbike tyre was let down by an employee of the adjoining restaurant. I nearly crashed at 80kmh. When I requested footage from the security cameras, I was told no.
The room is big but it is empty, just the beds and a chair.The location is ok, but there are other hotels with better service around that area.
We booked a room for 6, yet we only get 3 towels, staff told us it was because the towels were according to the number of beds not the number of persons.The staff is highly inattentive, during and after the stay. During the stay, it was difficult to find someone who could help with simple things. After the stay, they do not answer the phone, the emails, it has been really problematic to get my invoice. They don't even answer to the Booking.com staff nor to the hotel chain they belong to.I don't recommend it because if you encounter any issue you will find it extremely difficult to get help.
It what hot water and an A/C that actually works!
All good for now
Good
Very good
Exceptional
Good
Superb
Good
Pleasant
Very good
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Media & Technology
- Free Internet Access
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Blvrd De Las Naciones 1300, La Poza, 39370 Acapulco De Juárez, Gro., Mexico, Acapulco
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