Capital O Hotel El Mejicano, Acapulco

Personnel service

Location

Location, staff, mattress

Some areas were closed

Everyone was very kind. The hotel is in a state of slight disrepair, but is also associated with OYO and many travelers will know what that can entail.

1. Price is good2. Personel is polite

1. Extremely noisy2. Showel and bed with holes and dirty3. Room is much smaller than it is said in booking4. Photos of room are maid many time ago and now it looks much more used

Location is good.. Public Transportation is accessible. Near Walmart.

No hot water for shower. Worse towel. TV not functioning. Curtains are dirty and windows. Bed and pillows are not comfortable.

it was clean all the time

the shower had little to no water, the hotel itself is dated

price range, affordable

I went to the manager tio tell him there was no hoy not warm water coming out from the shower two times and they came to my room telling me there will be hot water within 15 minutes, I waited for it and still cold. We had to take a cold water shower all 3 of us

The area is ok and near an Express Walmart. It is near enough La Quebrada that you can walk there to see the cliff divers.

The location is far from the center. It is located on a main road so traffic noise is heavy very early in the morning. The blanket is more of a curtain than a blanket and not very comfortable to use. There are pools right outside the rooms with people out early and late, drinking and making noise.

The dog barking was continuous and very loud. I mentioned it to the management but I wasn't taken seriously.

Price location staff helpfulness

Dated look but I was not there for anything more than overnight stay for economic price

Location was good, pool facilities

Sorry bedsheets with at least 5 large brown stains, WiFi did not work at all, took payment in duplicate on first night, had to wait half an hour next morning for it to be corrected with no apologies, spent twenty minutes trying to get the staff to avoid doing it on the second night, even after showing my bank statement and payment being taken,

Nothing since i did the check in I knew that it’s going to be my first and last night without seeing the room... once I saw the room i just confirm my decision

The pictures of the hotel didn’t match... I don’t know why people lie... just take a look of the pictures of my stay... I can’t share all the pictures because I can’t upload more... I don’t even have the power for take a shower it was dirty and ugly... the swimming pool was scary... I can bet u will never be inside... so dirty as all the hotel...I prefer to pay 5€ more and be in an other hotel. DON’T COME HERE

The swimming pool

It looked nice on line but it so different in person it needs a serious change

It is absolutely incomprehensible to me why the hotel has 4 stars according to booking, when the hotel does not even des

All

disappointing

it was not clean, pictures are photoshopped

For the price it’s really comfortable

The tv didn’t work correctly

Bad

Exceptional

Very good

Disappointing