One Acapulco Costera

All good, breakfast was bas for my colleague, she tried the eggs, but definitely returned them after tasting them. Besides that I think the hotel is good for traveling for work in all terms. Even the security staff was very nice.

I think the service related to breakfast. Overall everything was ok for a star for work.

Swimming pool,beach view,coffee,room service

Food we need few more cuisine

everything went great, the check in was efficient, the parking space assigned almost immediatly. the place was clean and the beds super confortable. all good.

The attention from the manager after an incident in the night.The poolThe room for wheelchair people.

The 2am call from lobby The 2am knocking in the door.The parking feeThe problem with the TV. The hotel without restaurant.

POOL, BREAKFAST

ROOM TOO SMALL, MATRESS AND AIR CONDITIONER

They told me I had to pay 1300 mxn, I paid 1600! Why would the page tell me it is a price and then I got charged more!

Breakfast was good. Service was very good. Omar, the night clerk, spoke English and helped me with some problems.Close to the beach.

TV difficult to turn on - until explained. Toilet very dirty under rim. 24/7 clanking from shower pipe. Was partly fixed.A mild overcharge of $8 for entire stay. Was under impression my card would be charged just before arrival. It was not - lucky I brought it with me. Isisdro, my taxi driver, wonderful and informative

Stairs, elevators and entrance.

Easily walkable to beach past local residencesEggs and beans at breakfast were good. And the breakfast ladies were always warm and welcoming.The staff was very approachable and considerate.

-TV did not work when clicked power button. Not once entire week stay. I went days without TV, which I tolerated because I was there for the beach. But under normal circumstances, not okay. -Dryer broken and wasn't informed before washing clothes so packed luggage full of wet clothing.-Bedside table broken and most furniture had exposed inner woodwork that was soiled.-Light switches all soiled and on any electronics as if it never had been thoroughly cleaned in a long time.-Hot showers are not hot. I'm usually okay with occasional tepid but it never once steamed hot.-Overall cleanliness in room is run down with exposed inner woodwork and door did not operate well.-Breakfast is chiliqueles every morning with same fruit&yogurt&donuts.***I'm also not lost on the standard difference between cultures and this is one of those moments where the hotel category standard difference was very noticeable. This wasn't just my experience but saw it repeated.***

price was reallly cheap

it was way too small: rooms and beds. The Concierge not so kind, and there was a leaking in our room. The bathrooms of the pool didnt work and were very dirty. There were a lot of ants in our room. Also, the business room was out of service because of leaking (but its a business hotel?)

Location is great. Excellent breakfast. Quick check in and out

The place looks like is falling apart. Parking was not great and the night security was rude.. The bathroom was very small. The room was tiny. There was no ice. No hand towels

The pool

The breakfast it was a horrible experience in my opinion I was aware about the coronavirus situation and safety policies but I haven’t enjoy my breakfast it was Poor the portion. A lot of plastic wasted just for noting I tried to give my feedback to the property and it wasn’t welcome … if you have someone serving the food you can improve the experiencia instead of 3 people doing pollution and hanging around .

Good breakfast

Very small room

Friendly Staff

Small rooms

They did not respect my reservation.

Awful service.

location is close to everything.

Location

just one elevator and not clean areas

Excellent for the value

Nothing. Great location and pleasant staff