CONDESA DF, Mexico City, a Member of Design Hotels

Pros +

• The friendly and helpful staff always willing to go above and beyond to meet our needs.
• Location is can't be beat and staff are extremely helpful and friendly.
• Expansive continental breakfast with smoked salmon, charcuteries, cereal and fruit was a delightful surprise! Getting upgraded to a balconied room was a big bonus. The room was small but had a lot of thoughtful touches to it, minibar, slippers, etc.

Cons -

• Our towels were ratty, maybe more luxurious towels would be helpful.
• Commodes in bathroom are painfully small (although necessary for the tiny bathroom). Towels were very scratchy. Bed size was definitely not a queen but probably a full, although like the bathroom a larger bed would not have fit in the room.
• Wifi was terrible on the roof, poor in the lobby, but mostly OK in the room. I didn't find the level of service I expected at this price, but everyone was super nice of course. Best service was from the waiter at breakfast. There was no concierge on site.