Hotel Barrancas del Cobre by Balderrama Hotel Collection

Nice Hotel, great location for our trip right next to the train station.

Yes, the toilet, we had to go in the middle of the night looking for a plunge because the toilet got plug.

Outside views

There is so many things to say, the staff is doesn’t care at all about the guest. They just want to charge you for everything. They won’t even help you on simple task. They won’t provide any type of solution to issues they actually make. Etc etc

Its clean and well maintained.

No free wifi (50 pesos per phone) Staff not very friendlyBreakfast in another (main) building (10-14 min walk)Paid for 2 double rooms (4 double beds total) but ended up paying extra as “I didn’t declare the guests”, felt like a ripoff.

Norhing

, not clean,No one speak english, no free wifi

Very friendly and helpful staff in a prime location for the el Chepe. They provide transport between their partner hotels so you can have more experiences such as wine tasting. A cosy venue which we were very comfortable in.

It was very cold and the heater in the room did not work.

Beautiful, quiet, great staff.

No bar or restaurant, but nearby in sister property uphill. Easy transport.

beautiful boutique hotel, reception and accomodations, shuttle to everywhere. had medical issue there and all staff, receptionist, drivers, went above and beyond to assist, including restaurant chef sending over meal. short walk to beautiful views. bus picked us up here for trip to Chihuahua.

would be nice to have coffee at this hotel without having to go to the bigger sister hotel.

The ubicación of hotel, was close to barrancas

Don't have a restaurant, to go to eat you have to go another hotel . They don't have anything. In the app said breakfast included, when I got there the clerk said no it's wasn't included

Comfy king size bed with fresh clean linen.

No food service and log fire in room wasn't allowed to be used.

the location was good because of the view of the canyon. The activities where also good and the staff was very friendly.

The terrace was beautiful.

The staff is amazing, breakfast is great and the view is just amazing. Be aware that breakfast is served in the other hotel in the hills but that really doesn't represent a problem since it is within walking distance and the staff can take you. For a relaxing time, this is the place, it is just great.

There is no WIFI available, you have to purchase a card for satellite internet which are for sale at the front desk but even then the internet is way to slow and it only works in the main lobby. Very important, if you're taller than 6 foot then you want to mind your head because the ceiling is not that tall so just be careful. Other than that, everything is great.

Location, impressive views.

Massive party in the lobby, we could absolutely not sleep until 3am.For dinner you cannot choose what you eat, you have to take their 3 dishes menu, no other options, food quality was extremely disappointing.You have to pay for the wifi, which is incredible when you know the price of the room.

The service was excellent! Thought I was gonna get cold water when taking a shower but it impressed me with some nice hot water.

Superb

Exceptional

everything

Exceptional

Superb