Hotel Route Inn Yokohama Bashamichi

Location, price, breakfast☺️

Excellent location.

Staff was very helpful, traditional breakfast included. Area was perfect. Enjoyed everything about our stay Close to main port for cruise ship arrival.

Great location, good onsen on site, comfortable beds, exceptional breakfast buffet.

The room was smaller than expected.

Location. That’s it. Used to be a very well maintained hotel but man, have standards dropped!! Poor show route inn!!

With this overtourism boom in Japan, most hotels cannot keep up with maintenance of their rooms. The wall paper was torn, there was a hole in the toilet door and the water system made terrible noises.

Very clean. The breakfast was really good. They provide so many amenities such as wipes, toothbrush and paste, comb, razors, various face cleaning products.

Shower was a bit small but I'm a bigger, western person so that is not the fault of the hotel.

Good location, bath and laundry

Room too small

Location was so convenient, close to tourist bus stop, shops & restaurants, and the subway. Staff was helpful. Nice onsen in the hotel.

The good: the location was great, which is why we chose this hotel. The staff were helpful.The bad: the bed was like concrete, there was absolutely no spring to it, just a solid piece of concrete. Between that and the fridge making a constant annoying noise right next to the bed, we barely got any sleep. We were woken up at the crack of dawn by people standing out the front of our room yelling. We were also locked out of the room as the room key was faulty. Staff were helpful to get a new one.

Great location in the best part of Yokohama with many bars and restaurants a minute's walk,subway at the door and a short walk to the harbourside and all it's attractions.Friendly helpful English speaking staff and a fantastic breakfast buffet ? I loved it and will stay again

Location: hotel in Bashamachi, Kansai area. Streets not touristy and quiet with lots of restaurants and convenience stores. Compared to area around Yokohama Station and Mirato Mirai, Bashamachi has history, hence character. Walking distance to Minatomirai Line (closest), Municipal Subway Blue Line and JR Negishi Line. Also walking distance to Minato Mirai 21 Central District (to reach Yokohama Landmark Tower, Queens Square etc), Minato Mirai 21 Shinko area (to reach Cup Noodle Museum, Red Brick Museum etc), Yokohama Stadium and Yamashita Park. Further on, you could reach Chinatown and Motomachi (and return to Route Inn by Minatomirai Line). I found the Izezakicho shopping/walking street, immediately across the opposite side of JR Kannai Station, worthwhile visiting because of many local shops and restaurants. Staff: excellent and helpful. Upon check-in, I was drenched with my baggage due to heavy rain despite a short 1-minute walk from the #5 exit of Bashamachi Station. The front-desk staff instantly gave me a towel to dry. I was impressed. Also, after the first night, I found the a/c noisy. They changed my room on the same floor and view the next day. Room: totally adequate for single occupancy. I love the bedside lamp with adjustable intensity and reachable switch. My room is facing the Kanagawa Prefecture Museum of Cultural History with the big green dome. It was always quiet. Breakfast: the opted predominately-Japanese breakfast is delicious and adequate in terms of variety. They want you to choose the time frame for breakfast. I chose 06:30 to 07:30. Onsen: Delighted to have after a tiring day of sightseeing. The sliding door between the changing area and the onsen is not automatic. Some guests forgot to close it after entering or leaving. It didn't bother me. Value: excellent. I am considering Route Inn again on my next visit to Osaka in 2025.

Lovely staff, free coffee . Very clean

Mattress terrible. 2 cm of foam on a wooden platform .only 1 pillow . Breakfast food was cold .

Great hotel close to all amenities in Yokohama. Train,bus and easy walking to almost all of Yokohama. It is also located in one of the main shopping streets and if you are catching a cruise ship a twelve minute walk. A bonus for the hotel pyjamas are supplied if you need them and on the top floor is a traditional Japanese Bath

Everything was fine except for the beds,harder than concrete but the Japanese love them

Location is well situated in Yokohama and close to one of the train stations. Easy walking access to several interesting locations. Rooms are, as expected, fairly small. But they have everything you need including toiletries and adjustable thermostat.

Again, if you want a more spacious room, you'll probably need to search elsewhere. If you're fine with a small room, this hotel will work well. The staff are not fluent in English but will certainly understand enough to help you out. But it is something to be aware of.

Very convenient location, close to all transportation and major attractions in Yokohama. Nice to have a public bath with thermal water.

Very tiny room (no room for a luggage), outdated facilities and furnishings. There is not even a bed lamp - one needs to use the ceiling light to read in bed. The hotel will only allow check-in exactly at 15:00, so the lobby is packed with guests with suitcases and must line up to check-in like at the airport check-in counter.

Location: We could go anywhere by walking or subway easily.Bath: we could be relax enough.Complementary breakfast: tasty.

Room: a little small for 2, but it’s normally in Japanese business hotel.

Public bath and breakfast fantastic, location and convience great

Facility was old, out dated walls thin and room a bit tight

Very good Breakfast with exceptional polite helpful staff which greeted us each morning and made our stay very pleasant. Very good reception staff. Very good room cleaning staff. We were given a larger room which was very much appreciated as we stayed for 11 nights. Great position, nice street and only a few minutes walk to a main train station, large supermarket and lots of shops. A comfortable very pleasant walk along the bayside were most of the tourist attractions are. Cruise terminal a comfortable walk away.

Great price-value ratio, good location and breakfast, helpful staff!

The rooms should be bigger, there were little space for the luggages.

Great price-value ratio, good breakfast and location, helpful staff!

The rooms should be more bigger, there were little space for the luggages.

The cleaning of the room was perfect. I was able to spend my time comfortably. Location was good. Staff was polite.

When I arrived at the hotel, Chinese tourists were checking in. The staff explained things to Chinese tourists in Japanese and English, and the process took a long time. Staff can save time by explaining in your native language using a translation function on your iPhones. Also, I think the check-in process will take less time.