Shin-Yokohama Kokusai Hotel

Not too far away from the subway and train stations.

Room was like a oven - way too hot and no way to control the cooling. The free breakfast didn't have a vegetarian option so my dad had to go buy his meal elsewhere. Rooms were ugly and and old. Way too much money for what we were provided

The spacious room, we can freely move inside the room.

The bathroom sink, not cleann it has a cracked looks untidy.

Great location near the train station. Amenities bar was nice. Staff friendly

The room was sooooo hot and no A/C. We could open the windows but the heard lots of noise.

The hotel was located near train terminal and was easy to find and greeted by the hotel receptionist. For the morning breakfast, a coupon for sandwich and coffee was given at registration.

Daily cleaning was not provided but clean towels were provided,

Great location, 2 minutes from a major station including bullet train connections and direct to airport shuttles. Lots of nearby shops, restaurants and a cafe attached to the building. Staff were friendly and helpful, always welcoming and clearly proud of their jobs. Lots of space in the corner room and while the aircon system was a bit dated, room came with a portable aircon and openable windows for extra air.

The facilities are a little dated- physical key/lock which isn’t a big deal but it made the key with its bulky key a little less convenient to carry around. No power points by the bed but thankfully the room had an extension board, I assume for this very reason. Only real fault was the steep step from the bathroom into the main room, not sure anything could be done about that if it’s just built in such a way, and it wasn’t a deal breaker, just a mild inconvenience.

The staff was the only good part

The room is misleading as it says there’s air conditioning on the booking listing. There is no air-conditioning whatsoever. This would have been an absolute deal breaker had we known. For those booking in anything other than winter good luck. There is only one little fan and I wouldn’t even really consider it a good fan. The room traps heat like nothing I’ve ever been in. So with it being 70° outside, it felt like 82° in the room. There is no circulation even when you open the window to really get that cold air in. So it remains pretty warm for your entire stay. This means sleeping at night absolutely awful, also with having to have the window completely open, you’re letting in mosquitoes. So we got bit several times throughout our stay; for those that have allergies this is also tough. the pillows were very uncomfortable as the Filling was made of cut up plastic straws ( not exaggerating some sort of reusable material campaign) .The bed is very firm, which is pretty common in Japan; so just be aware of that. There’s a few quarks with the shower, it doesn’t bend at all ; so that can get a little tricky. The pricing was pretty high for what I feel like we got, at $135 a night. Honestly, we’ve definitely had better experiences elsewhere, we ran into the issue of being around the cherry blossom season in April ;so lots of things were booked. If you go during this time book several months in advance . We only had a few weeks advance. This also made it very difficult after we arrived as once we found these issues to be problematic with the room; we weren’t able to find any anywhere else to sleep. Wouldn’t stay here again. I do have to say the staff was super nice and having it close to a station and onsite laundry were the highlights.

There wasnt any breakfast. We had taken the non breakfast option.

Breakfast menu and prices should have been advertised.

Excellent location, friendly staff, amenities included caffiene-free tea options for those who vant have caffiene

Location. Great view of Mt Fuji from window. Able to open window right up for fresh air

Extremely hard bed and tiny room. Bathroom very cramped (literally). Couldn’t do more than a night here

Room is clean.Near Shin yokohama stationLots of attractions nearby Many restaurants nearby

No smart tv

Breakfast was simple but good and warm.

I don’t know.

A lot of things. No option for air-conditioner. It was too hot even though it’s winter and the window was too loud.

Staff was pleasant. Had laundry facilities.

Very limited cleaning! Every 4th day!! Steam from shower even if cold water renders the mirror useless.

Location is great! Staff is great!

Pillows and beds are firmer than most would like, I like it for the most part, but the pillow is tough, maybe ask for two extra for the comfort of height and squish.

Great location. Walking distance to the train station

Charged us nearly double the amount on check in. I I didn't realize till later as was in JPY. When I brought this to their attention they said they had some computer issues and promptly refunded.

clean, nice room, sub-par breakfast

Breakfast was underwhelming

Location is very convenient to catch bullet train. The room is simple and clean.

My wife and I had wedding party at this hotel in 1992. At the time this hotel was bigger and more luxurious. Now this hotel is a simple business hotel.

Retro settings but clean

Room was a little bit too hot.

Great location for the Yokohama arena, two minutes away, nice place to eat and drink in the near location. Very close to the train station,

Near to Subway station

Small toilet with a high step. Pillow was hard