Queens Hotel Chitose

This hotel was awesome! It was a short 7-10 minute walk from the station. The hotel offers a free airport shuttle (15-minute drive) that you need to request for when you check-in. The staff was very friendly. The room has outlets EVERYWHERE.

The room is pretty small with no closet to hang our clothes or to store our luggage but that was a minor problem if you're staying just for the night.

clean rooms, easy to get to and easy to find

hotel restaurant would not accept a group of 4 at 7pm, staff didn't speak much English, room was very small.

Was clean

Staff

The property is great value for money and has a free shuttle bus to get to the airport. The staff were very helpful and the room was comfortable.

Nothing comes to mind.

Location and the izakaya on the first floor. Great layout with futon and bed space for a family.

Free parking. Spacious family room. Breakfast included. Public bath.

Breakfast was excellent in a small traditional restaurant setting. I ordered the Japanese set which was sufficient tasty and well balanced. Hotel also offered a free shuttle service which takes about 5min to New Chitose Airport.

Nothing at this price level.

Great location near the train station. Lots of restaurants nearby. Shuffle service to the airport was excellent.

Western breakfast option was a strange combination.

There's shuttle bus service to tje airport. Good for a short stay if you have an early flight. 5 mins walk to Aeon Mall.

One of our 'go to' hotels when needing to stay near Chitose airport. Parking right out front. Great shuttle service. Lovely little (womens) onsen on the ground floor, which is a nice bonus. Rooms are small but with comfy beds and soundproof. Walking distance to several good restaurants and fast food (and a mall).

It's great value for money...nothing not to like.

Everything went well. I arrived by train from airport and the hotel could easily be found a short walk from the station. Check in fast and efficient. Room was small, typical for Japan, but ver warm, clean and comfortable. Shuttle service back to airport was first class.

For the price, nothing could be faulted.

Good location . Near the Chitose Station and an authentic Japanese restaurant . The hotel has GORIRA restaurant that serves good food and beer. We enjoyed the Chitose Salmon Aquarium

The free airport shuttle service, but it is only to airport.

Mostly communication brochures are in Japanese only. This hotel appears to be catering mainly to local - do not let the name Queens Hotel deceived you. Although about 10 minutes' walk from JR station, the roads are bumpy and riddled with port holds, difficult for those with travel luggage. Although provide free drink at the lobby, twice we encountered that the coffee machine ran out of water. The restaurant at ground floor has really bad service. We had never felt more unwelcomed anywhere else in Japan. When there because we wanted to have dinner. First, we have to take off our shoe. We must order at least two drinks for each of us directly from the staff. When come to ordering for food, it is through a pad and all in Japanese. When stuck with navigating the electronic menu, we approached the staff for help, we were told Japanese menu only, and before we could open our mouth again, he walked off - this happened twice. We eventually walked off without ordering and just paying for the two drinks we have to ordered.

a great overnight stay option. v close to the train station, and from there just a short ride to airport. they also have an am shuttle. plenty of restaurant choices nearby. i went to the local yakitori restauarnt which was excellent. good breakfast

This was a perfectly quiet dark room with a comfy bed - brilliant after a long haul flight. The Japanese breakfast was delicious and very reasonably priced. 11am checkout time also very convenient.

Restaurant next door was delicious Room comfortable and as expectedHot bath was bonus

Staff did not provide much information on local shops/restaurant options. Aircon too warm

Very close to the airport

Rooms too small, but standard for Japan

Convenient location and clean.

Rooms are quite small, the public bath was also quite small.

Location, spacious room,

Step up into the bathroom. One level is preferable.