Quintessa Hotel Sapporo

We liked the onsen bath the 18th floor and the lounge on the 17th floor and the coffee dispensers on both the first floor and 17th. Thank you for providing umbrellas. Thank you for having a good sized T.V. In our room. The elevator key card is good.

The room was kind of tight. It is attractive and clean but tight. It could have used some additional electrical outlets, at least one on each side of the bed.

Room size was perfect. Nice parking space and friendly staff.

The location of the hotel is great! It was right in front of Seicomart and Lawson so it was convenient for us to by food and supplies. It was also less than a 10 minute walk to the train station which is quite near but I suggest to just take a taxi directly to your destination especially during the winter. The roads were really slippery so it can be a bit dangerous.

The hotel does not offer shuttle service or luggage transfer to the airport so you will need to arrange for those yourself.

In a amazing area really nice and clean convinient

The extra fee we had to pay to check in a second person in the twin room for 26k yen which doesn’t make sense I get ur rooms start at twin but twin should automatically be for 2 ppl

the hotel is in a good location, just a short walk to the commercial tourist area of sapporo & odori park. also a Lawson’s & Seicomart right across the street. we left our luggage to return to after a 3 day trip to another city & they were very accommodating. the rooms are a good size for japanese standards. parking on the property was also very convenient. breakfast buffet was really good. the staff were extremely nice & helpful.

the rooms are abit out dated. the shower stall is some of the worst design i’ve seen. it is way too small in such a spacious bathroom & the glass doors don’t meet on one side so the floor was always wet. we also couldn’t control the air conditioning & the room was too warm to our liking. they offered us a fan which we accepted but we should have been able to turn the ac up.

the rooms are large for japanese standards. the staff were extremely helpful & pleasant. parking was easy.

the design of the shower. the glass walls don’t meet on one side so the floor was always wet after a shower. we did not have control of the air conditioning in our room. the look is a bit dated.

Pros that we like the most about Quintessa Hotel; • Staff member at the hotel are very attentive. They can speak English well and suggest any places, restaurants and attractions nearby• The location is the hotel is the best. We can access to any places by walk and Seico Mart is just a few steps from the hotel • The hotel facilities were so useful. We did laundry after a long trip and it was great. • Foods at the breakfast were sublime. The price of breakfast was so reasonable

Cons: First of all, we would like to inform that our stay was between 11-14 of April which the weather wasn’t bad. It was about 20 degrees approximately! And, we were able to found a bit of snow on the ground in Hokkaido city. The only problem for us was Air Conditioning (No Airflow)The hotel provided just small air cooler machine which it wasn’t cool enough. My sons asked for turning on the air condition every time when they went into the room while the weather outside of the hotel was much better. If the hotel could make the window to open for the air flow, it would be nice to offer us a nice stay.

The room was ample as well as the bathroom.

The staff let the door open after the cleaning. Thankfully we didn't get robbed but they have to be careful with this.

Location, hotel facility, friendly staff and good management of parking space.

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Helpful staff. They were actively helped us reserve the spots in the dining places, and find information in traveling places.

A bit walking distances (1 km) from the shopping areas.

room very big and comfortable , value for money

no breakfast included

Mostly everything here was very amazing. The rooms were spacious and wonderful decorated. The rooms include a window to look outside and the led lights were nice. Lobby was very clean with staff that knew english.

One thing that was weird was that we couldn't adjust the ac. Our room was on the warmer side and it was slightly uncomfortable to sleep in.

The location is only 7 mins. to the subway station. The room is spacious and enough for 2 people. Its worth the price and the staffs are warmth and very helpful. Also, the hotel area has lots of restaurants, convenience stores and entertainment which is within the walking distance. .

I guess they need to put more lighting outside the hotel because it looks gloomy and dark outside when you enter the lobby entrance. You can't see the sign of the hotel clearly. Hope they would install more lights especially at night and in winter time and for safety as well.

It's very spacious and the beds are very comfy. Easy parking. Good breakfast.

There are so much molds over the top of bathrooms. Staffs are not very polite and showing not much hospitality.

Great service and very nice breakfast

Bathroom tiles were mouldy

I like the location, it was close to the limousine bus stop, and the walk to main hub, tower etc was about 10 mins

location is good. Very spacious.

There is a lot of mould on the bathroom ceiling. Smelly. Hair found on the pyjamas. Toilet are too small.

It was grand and clean and friendly service

The laundry situation really need to improve, other hotels were more accommodating wise and numbers of machines

over priced

the room & bathroom is small, and look old. Location, 15mins walking from subway station, a bit far when you have luggage.

Very close to main shopping street. Big rooms. Good breakfast parking facility available Yen1300 per day