Shinsaibashi-Higashi Crystal Hotel

Close to dotombori

It would be nice if the guy at front desk was more friendlier and not being arrogant. I understand he is not friendly at all even though we tried our best to act be on our nicest attitude at all. I don’t recommend this to anybody at all.

The only thing that was good was the location. It was within 10minutes walk to Dontonburi.

The hotel was very expensive, at $400 AUD. I would be okay with it if it was priced appropriately but it wasn't. I made that assumption because it was relatively expensive, that it would be decent. It was clean, which is the only redeeming feature. The rooms were very small and more like a university dorm than a hotel. We also asked the staff if we could take the towels to the gym, and they would not let us.

Clean and neat room

Lack of amenities. No pajamas in the roomThe air conditioning won't adjust wind direction. Maybe other guests hang their clothes on the air conditioning.

Good staff Comfort bedding

Location a little far but not that far

The hotel close with Namba city

The room too small and the hotel didn't prepare the coffee

Close with Namba city and train station

The hotel too small and they didn't prepare the coffee

the double bed is big, has aircon, shampoo, conditioner and shower gel. it also has a mini fridge in the room; they will store luggage for you for check out.

you cannot look out of the window as it is opaque. the rules also seem to be quite direct, including a 7000 yen fee for lost room key (which they only supply one), 1500 yen for late check out (you are supposed to leave by 10am)

The staffs are very friendly and helpful.We were able to leave out luggages there before check-in and once again after check-out, which was very helpful when you have odds flight times.

It would be great to have a power port in the bathroom.

location, price.

air con didn't heat up properly, but could have been our fault not knowing how to use. Bathroom could have been bigger.

Beds and room were comfortable,

not the most space but this is to be expected staying so close to dotonburi and with a reasonable budget for 2 people.

Close to dotonburi and shinsaibashi, late check ins, clean room, good service, elevator access

There are free bottles of water provided and the restroom is clean and comfortable.

The room is too small. After open luggages, there is no way for two people to pass through.

I like it was in the centre of Shinsaibashi which is a walking distance to the iconic Glico sign. You are basically in the centre of Osaka tourist spot but since it is autumn, there are not many tourist yet. Definitely value for money

Nothing however, it is not close to any ShinKansen train so you need to take 25 minutes if you are travelling across Japan. So plan wisely.

Outstanding price for what you get. Just a few minutes walk from the famous Dotonbori strip, you're not wanting for restaurants during your stay. The staff can speak Japanese, Chinese, and some English.One thing I thought was really neat was that the hallways on each floor have gaps in the wall, so it has a nice feeling of being inside and outside at the same time. It's hard to explain it, but a sealed floor has a claustrophobic feeling, while an outside floor feels cheap like a motor lodge. This way of doing the hallways felt so much better.

While very close to Dotonbori, it's on the opposite end of it from the closest train station. This means that whenever you want to go somewhere, you need to walk through a rather busy shopping strip to get out. This was neat on the first day, but walking through the same shopping strip for a 3rd time on my way back to the hotel on the second night had lost that magic.

Location was fairly good. Close to the south end of Dotonburi. But be warned that the walk there is quite tough in the summer humidity. It was about 7 mins walk to the closest subway stop. A few convenience stores around, and many places to do a load of clothes washing on the cheap. No noise in the hotel. The light in the "hallway" (space between bed and door) is automatic and can be sensitive. Tub bath. Place was clean. Not as small as others say.

nice location within the city centre

4-star hotel and half the staff can’t speak English. we asked to ship our luggages to the next hotel as we did many times in Japan. they made such a mess I had to come back there after the checkout, risking to miss my train. the bad part of it is that they probably still don’t get the point and think to be right.

relatively convenient and close to dotonburi street

room was very small for 2 people

Good amenities in toilet and comfort bed. staff is willing to help with any issues

no daily room cleaning unless customers request

staff are nice and room is clean

a bit far from station and tourist sport

The location is great, the receptiom staff are very nice

The room wasn't as clean as we'd like it to be.