Kuromon Crystal Hotel

Not clean, mold in bathroom and smelled really bad.

Location and the bed.

Great staff

Rooms are really small. Kind of uncomfortable when you’re traveling in couple with 2 big luggages

Perfect location, good value for money, more spacious than other hotels in the same price range and very comfortable. Clean and quiet.

Great stay. Well located. Staff was friendly and helpful.

Staff was amazing, location was also great lot of attractions are walking distance and metro very close to hotel, but still quiet, smoking area also infront of hotel

The accessibility to several stations and shops. The manager, Ms. Yi also made our stay wonderful and very comfortable.

They have to improve on their cleaning and enhance the selection of the breakfast menu.

The location, conveniently close to the Kuromon market and to Nipombashi train station.The staff was helpful and friendly.

The fridge doesn't work.

Perfect location: 101 shops, bars and restaurants within minutes, 7/11 across, subway 3 minutes! Rooms are ok for solo travellers like me, but I wouldnt wanna stay there with my wife. Bathroom and bedding is good too!

Wifi was sometimes not good enough for video. Also, the breakfast is very poor, but with 101 options on your door step, who cares?!

Location

Advertised queen bed was not a queen but two twins next to each other. Bathroom absolutely stank of sewage.

I was going on an early one day tour so the position of the hotel was perfect. A very comfortable bed as well and a bath.

Nil

The check in check out procedures are simple and fast

A bit far from the train stop but generally overall that was fairly good.

Superb

Bathroom was a bit dirty, kinda looked like mold but not sure.

Room spacious and cery clean with confortable big beds.Reception staff was very helpfull and there was a candy bar with some free snacks and complementary pijamas Location was great 2 minutes from Kuromon market and good conection to the main spots

Room walls are a little think so if someone screams on the floor you will heard it (is however not the fault of the hotel)Fridge was sometimes a little noisy

The location was nice, next to Dotonbori.

The rooms did not seem to be cleaned properly. The floor carpet and the curtains were stained and the tv remote was very dirty.There was also a lot of noise from inside and outside the hotel.

Location is good. And very near to tourists attractions within walking distance. ?

The cleaning part needs to be request and require payment every time you needed room to be clean.

Staff kind

Noisy that time I stay hotel construction at lately night cannot sleep

Great location side to Kuromon Market and easy walk to Namba. The stay was comfortable and bath was nice.

The room had a large bathroom, easy to travel to Nara using the station and to walk to Namba station using the Namba walk. Staff were super friendly.

The towels smell stale. The room was run down, walls are damaged and it smells musty. The double bed was two singles pushed together which was extremely uncomfortable, and the light in the room is on a sensor that cannot be turned off, very annoying if someone gets up in the night.

Welcome snacks! Clean and comfy bed! Very near to Nippombashi Subway Station.

Nothing. But I left my Iphone charger and travel adapter before checkout and had only realized it at night when I have arrived in Kyoto. Tried to ask the hotel to look for it but they said they couldn’t. What a bummer?